Communications Platform Manager

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for a Communications Platform Manager to oversee customer messaging across various channels.Key ResponsibilitiesManage and improve the CustomerIO communications platform and other related systemsHandle internal requests and prioritize solutions with stakeholdersMonitor and manage incidents related to communication systems, ensuring timely resolutionsRequired QualificationsTechnical experience with systems integrationsExperience with communications platforms, preferably CustomerIOSQL proficiency for data analysisFamiliarity with open APIs or engineering backgroundAbility to participate in on-call rotations for incident response

3 days ago
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