Protection Services Officer

Our Mission : Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.

Under the direct supervision of the security shift supervisor, performs a variety of protective, service and courtesy duties, including complex and special duties requiring above average initiative, judgment, and specialized knowledge or skill.

Provides a safe and secure environment for visitors, staff, and the Museum collections.

Duties and Responsibilities :

Take the lead in an emergency situation.

Must have the ability to work well with other Team Members in order to achieve departmental goals

Provide general information to the public in a courteous manner.

Observes, assists and controls when necessary visitor access in the Museum.

Protect the collections, serves as a deterrent to acts of vandalism or violence.

Assists with crowd control at Museum entry points, patrols premises, as directed to protect FM property.

Reports activities in order to maintain order and protect Museum property, visitors, and staff.

Maintains a post at assigned entrances to screen incoming personnel, maintain sign-in and sign-out logs, as well as badging process for persons entering the Museum

At specific times, locks and unlocks specified Museum entrances, areas and exits

Responds to requests for assistance and evaluates appropriate courses of action, including investigation and explanation of policies and procedures

Respond to emergencies, such as fires, evacuation implementations or employee and / or visitor injuries

Complete incident reports

Administer First Aid CPR / AED / Stop The Bleed in the event of any major medical emergencies .

Serves as backup to the shipping and receiving staff, Access Control, Mail Center and the freight elevator

Performs duties in the Security Console, which includes daily inspection of security cameras, alarms, communication system and recording devices for the Museum

Assist with the on-the-job trainings of new security officers

Follows all instructions and adheres to all policies and procedures as presented in the Policy Manual

Services supervisors as needed

Qualifications :

Associate’s degree or equivalent

Three or more years of security experience

Have the ability to work under pressure and take charge in rapidly escalating situations

Strong Computer Skills such as Gmail, Google Calendar etc

Flexible with the schedule and may be required to assist with staffing assignments on other shifts

Be able to stand and / or walk for extended periods of time

Respond quickly to alarms and / or emergencies

Climb ladders

Lift or move equipment such as packages, cables or parcels

Must be able to lift or carry 20 or more pounds

The Field Museum is an equal-opportunity employer. We are committed to providing a workplace free from discrimination, embracing diversity, and fostering mutual respect.

We value the unique perspectives each team member brings, which empowers our ability to innovate and overcome challenges.

At the Field Museum, we are dedicated to making our career website and recruitment process accessible to everyone. If you encounter any difficulty when using or accessing our online application, or if you need a reasonable accommodation for completing your application, participating in interviews, or any other part of the selection process, please reach out to us at [email protected].