We are seeking a Receptionist to join our team at State Farm! You will be responsible for being the first point of contact for company's book of business.
You will represent us by exhibiting excellent customer service and superior phone skills. Our suite of products include property, life, commercial and banking services.
Responsibilities
First point of professional contact via phone and in person
Excellent phone skills, including note taking and conversational engagement
Resolve client inquiries and help resolve service matters
Expand the business through networking and marketing products
Comply with insurance standards and regulations
Provide excellent customer service
Professionalism and attention to detail, must be able to take good notes and exhibit organizational skills
Microsoft Skills required : Outlook, Excel
Qualifications
Previous experience in customer service, or related fields
Ability to build rapport and relationships with a focus on customer service
Excellent written and verbal communication skills
Computer proficiency in Microsoft Office
Must be able to pass background check
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