Clerical Associate - L III (PROVISIONAL)

About NYC Health + Hospitals

NYC Health + Hospitals / Carter is a state-of-the-art facility with a 5-Star CMS Quality Rating, equipped with 164-bed Skilled Nursing Facility and 201-bed Long-Term Acute Care Hospital (LTACH) based in Harlem.

Carter excels at providing quality medical, sub-acute, rehabilitative and long-term specialty services for individuals in need of medically-complex care like ventilator weaning.

Every employee takes a person-centered approach that exemplifies our ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnership.

From more than 600 Nursing Homes, Carter ranks #6 in Newsweek’s Best Nursing Homes in New York 2024; and also received a high-performance rating for Short-term Rehabilitation from U.

S. News & World Report’s Best Nursing Homes in America 2024.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Position Overview :

A Clerical Associate is needed in the Clinical unit and will be utilized to perform several tasks but not limited to the task listed below :

Responsibilities :

• Greets and directs visitors and maintains good interpersonal relations with staff, residents / patients, visitors.
• Utilizes and practices appropriate interpersonal relationships, customer service skills, and effective communications on a daily basis.

ie : approachability, sensitivity, flexibility, friendliness, and is culturally oriented.

• Prepares and maintains ID bands for all patients / residents per nursing policy and other forms of identification such as bed cards, lockers and patient’s rooms legibly and accurately.
• Maintains medical records according to policy ; scan documents into Electronic Medical Records ( EMR ).
• Attends all mandatory classes. Demonstrates safety awareness and follow protocol for fire, disaster, infection control and other environment of care practices.
• Maintains inventory of supplies and equipment's ; orders and pick up surgical supplies and requisitions repairs and follow up.
• Maintains cleanliness of nursing station and other related areas.
• Performs other related clerical duties including preparation of time planning and performance improvement activities ; keeping and maintaining clean and safe environment

Minimum Qualifications

1. A high school diploma or its educational equivalent of Satisfactory clerical experience Key board familiarity, typing and ( computer literacy ) ; and

• 2. Six (6) months of full-time satisfactory clerical experience and / or experience interacting with the public, such as processing sales;
• taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints;

and / or performing related customer service activities.

How To Apply

If you wish to apply for this position, please apply online at

NYC Health and Hospitals offers a competitive benefits package that includes :

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs
30+ days ago