We are seeking a Senior IT Systems Engineer to handle escalated support requests and lead corporate-level IT projects. Our client base includes local and national businesses, ranging from small to medium enterprises in Boca Raton, FL.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
We value innovation, autonomy, and a commitment to professional growth. We offer a dynamic environment where you can explore new frontiers in IT.
If you’re ready to take on challenging projects with high-level guidance, we’d love to hear from you.
Qualifications Required :
- 3+ years of IT support experience
- 1+ year of Azure experience
- 3+ years of advanced Office 365 experience
- Deep understanding of networking (Routing, Switching, Firewalls, Wi-Fi)
- SonicWALL management and configuration
- Organized with strong follow-through
- Reliable transportation
Qualifications Preferred :
- Experience in Cyber Security
- Past MSP experience
- Office 365 Security and Compliance management
- Experience with Data Backups, Archive, and Disaster Recovery
- Experience with RMM tools
- PowerShell scripting for Windows, O365, and Azure management
- Knowledge of automation and continuous integration
- Bachelor’s degree in Computer Engineering or related field
- Experience with MS SQL
Responsibilities :
- Manage and execute Senior Level IT Projects
- Provide guidance to Tier 1-2 helpdesk staff and handle escalations
- Create Standard Operating Procedures and documentation
- Oversee data backup and disaster recovery processes
- Monitor and manage ticket flow
- Develop and maintain PowerShell management scripts
- Assist with migrations to Office 365 and Azure
Location :
- Hybrid work model, both from home and at our Boca Raton office
- Residency in Palm Beach or Broward County preferred
- Occasional travel through the tri-county area
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