Manager I, Institutional Support Program Implementation

Overview :

IBTCI’s growing institutional support practice (ISPI) helps provide critical technical, operational, programmatic, and administrative support to government agencies.

Our clients’ needs are dynamic, so we continually seek new and improved ways to support these needs. IBTCI mobilizes, vets, trains, and deploys hundreds of staff per year to dozens of countries.

IBTCI is seeking a detail-oriented Manager I to work with our ISPI practice from our Vienna, VA home office. This full-time position starts immediately.

IBTCI is seeking a skilled professional who has previous business development or project management experience in the field of international development.

This position is based in IBTCI’s home office located in Vienna, VA (currently in Hybrid mode, going to office twice a week).

Responsibilities

Essential Duties / Tasks and Responsibilities :

Project Management and Support :

• Serve as the main point of contact with contract personnel for IBTCI’s Global Health Technical, Advisory, and Support Contract (GHTASC) project.
• Lead long- and short-term assignment planning, including reviewing and revising scopes of works, developing cost estimates and implementation timelines, coordinating with Employer of Record companies regarding local labor requirements and costs.
• Liaise with other IBTCI departments, such as talent acquisition, to respond to assignment requests.
• Ensure necessary USAID approvals are obtained in a timely manner.
• Facilitate smooth workflow by maintaining regular communication with project employees, consultants, clients, and Employer of Record companies, to ensure clients and consultants / employees are supported throughout the course of their assignments.
• Proactively monitor issues before they become challenges that impact delivery of services and share systems improvement with the Supervisor.
• Recruit technical experts to conduct GHTASC assignments.
• Serve as recruiting manager for their assignments.
• Maintain full knowledge of the project issues, including current information on the operational environment and potential risks.
• Track expenditures and carefully monitor individual position budgets and the overall award-level budget.
• In collaboration with Accounting, support internal project financial reporting and systems.
• Provide information for external reporting to USAID or client.
• Ensure project-related intellectual capital is properly captured, filed and disseminated.
• Review GHTASC monthly contract invoices; monitor budget and realign when necessary.
• Review and approve monthly costs (timesheets, invoices, expense reports, etc.).
• Develop cost projections for assignments.
• Promote integration and cross-fertilization of best practices, information, and innovations across contracts and assignments.
• Collaborate with ISPI project management team to track and oversee reports and other contractual deliverables.
• Support contract staff performance and conduct annual performance evaluations in coordination with USAID points of contact and IBTCI HR.
• Implement start-up and close-out of contract personnel assignments.

Business Development :

• Opportunity Identification, Tracking, and Partnerships
• Lead, contribute, or support opportunity identification, qualification, teaming research and strategy, and capture planning for USAID, Department of State, and other opportunities.

This includes supporting a robust partner outreach strategy and contributing to the evolution of the strategy.

• Lead or contribute to developing capture strategies, establishing and growing partnerships, and shaping new business opportunities to match company capabilities and experience.
• Lead or contribute to development an opportunity pipeline for ISPI.
• Continually update competitor and potential partner analysis, including win history, leadership, relevant work experience, and performance for priority opportunities.

General Tasks :

• Work closely with Practice management, Supervisor, Program Associates, and Interns to prepare and update standard operating policies and procedures.
• Mentor and build capacity of Senior Program Associates, Program Associates and interns on the team.
• Participate in team-wide meetings and initiatives.
• Promote integration and cross fertilization of ideas and information and among TOs and projects.
• Respond to other requests as directed by the Supervisor.

Qualifications

Minimum Requirements :

• At least four (4) years of relevant work experience with a Bachelor’s degree.
• At least three (3) years experience managing or coordinating USAID contracts.
• Strong leadership and communications skills.
• Demonstrated ability to work both independently and within a team and assess priorities.
• Strong leadership skills, including the ability to inspire and guide team members towards achieving organizational goals
• Oral and written fluency in English required, fluency in another language preferred.

Education :

Bachelor’s Degree in international business, human resources management, global affairs, cultural anthropology, or related field.

Preferred Knowledge, Skills and Abilities :

• Experience supporting USAID Facilities Access process for contract personnel.
• Experience working with employers of record to hire embedded overseas staff in countries where IBTCI is not registered.
• Proficiency in a language other than English.

Working Environment : Work is typically performed in an office environment. Currently IBTCI is allowing for hybrid work in the DMV area (currently in Hybrid mode, going to office twice a week).

This can be updated by the company.

Physical Requirements : This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.

Supervisory Responsibility : This position does have supervisory responsibilities.

Travel : International travel may be required and may include travel to fragile and / or conflict-prone zones.

Work Authorization : Candidate must be authorized to work in ; visa sponsorship is not available for this position.