Benefits Consultant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is looking for a Senior Benefits Consultant to join our Employee Benefits team in Maitland, Florida!

You will manage key client relationships and provide strategic consulting services using your extensive knowledge of the insurance market.

The ideal candidate must be well-versed in Employee Benefits and have significant experience with self-funded plans.

WHAT YOU'LL DO :

• Manage and retain an existing book of business.
• Maintain client relations with regularly scheduled meetings, including claims utilization reviews, compliance updates, pre-renewal planning, and renewal meetings.
• Provide customer relations with all levels of client’s decision-makers as well as the day-to-day technical client representatives.
• Ensure proper resources from within the organization are involved with the customer and introduce new products and services through the other core business groups, where appropriate.
• Identify, develop, and oversee customer needs and service plans for each client and understand the needs of the customer.
• Manage resolution of escalated employee issues.
• Plan and direct renewal process for all lines of coverage. Negotiate rate renewals in collaboration with producers and recommend carrier changes or alternate funding arrangements.
• Prepare new business strategies in collaboration with the producer, including proposals and presentations, while ensuring agreement with customers’ requests / requirements.
• Develop client communications and present at employer meetings to inform and educate clients on benefits legislation, regulatory requirements, compliance, current industry trends, and new product information.
• Complete Stewardship Reports for each client on an annual basis.
• Complete Claims Utilization Reviews for each client on a quarterly basis.
• Provide technological support for clients on an as-needed basis.
• Conduct annual open enrollment meetings, including presentations to employees.
• Provide Producer support to retain and grow assigned book of business.
• Perform other duties as assigned

WHAT YOU'LL NEED :

• Bachelor’s degree (preferred); associate degree is required.
• 10+ years in Employee Benefits customer service / account management at an agency or company level is preferred.
• Must have basic computer knowledge in Windows environment, create spreadsheets with appropriate computer programs.
• NYS Life, Accident & Health License required.

WHAT WE OFFER :

• Competitive pay based on experience.
• Discretionary Time Off (DTO)
• Community rooted team
• Generous benefits package : health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.