Client Relationship Lead - Northbrook-()
Description
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities.
Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As our Client Relationship Lead you will create and support growth strategies for targeted client segments at the store level, enabling associates to cultivate relationships with clients of the Neiman Marcus brand.
You will work onsite in your assigned store and report to the store General Manager.
What You'll Do
- Cultivate relationships with all client segments within the store / market
- Develop and decide the best practices to deploy to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience
- Guide all Client Development-specific initiatives in store in partnership with Client Development Market Manager and Store Leadership Team
- Leverage digital tools as an important enabler to deepen and build relationships
- Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences
- Assist and partners with Brand Experience coordinating in-store experiences (e.g., Fitting Room Experience, events)
What You Bring
- 2-4 years of experience, luxury retail fashion experience
- Ability to establish close working relationships
- Microsoft Office Suite proficient
- Associate will work a flexible schedule
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
Qualifications
Primary Location
United States of America-Illinois-COOK-Northbrook-Northbrook Store
Retail Store Sales
Job Posting
Jun 17, , 5 : 53 : 10 PM
Overtime Status
Non-exempt
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