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Care Coordinator - Clinical Operations

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for a Care Coordinator - Clinical Operations.Key Responsibilities : Provide outreach services via phone and other engagement channels to complete a Social Determinants of Health (SDOH) screening assessmentMake referrals to the client's in-house clinical social work team based on SDOH assessment resultsDocument all inbound and outbound inquiries, take appropriate actions to resolve them, and maintain a professional demeanor when interacting with customersRequired Qualifications : High School Diploma or equivalent1 plus years of experience in accessing community resources to help customers with basic needsAbility to adapt to change and problem solveKnowledge of managed care preferredBi-lingual Spanish and English language proficiency required

15 days ago
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