firstPRO is seeking a qualified Network Engineer for our client, a large organization based out of Pennsylvania. They are seeking someone with experience in Cisco Unified Communication Manager and Cisco Contact Center.
Responsibilities :
- Provide technical leadership in monitoring and overseeing Networking and Telecommunications equipment.
- Implement and enforce network security protocols and procedures.
- Collaborate with departmental staff to analyze operational procedures and recommend solutions.
- Evaluate and recommend hardware and software solutions compatible with the organization's technology architecture.
- Maintain and troubleshoot Cisco Unified Communications Manager, Cisco Contact Center, and other related systems.
- Mentor team members and provide input on the design of new applications.
- Lead the development and monitoring of technical project plans.
- Balance project work with supporting existing network infrastructure.
- Identify network requirements through customer interviews and analysis.
- Communicate needs for network reconfiguration and expansion to supervisors.
- Install, maintain, and repair network equipment, performing troubleshooting as needed.
- Provide users with network-related technical support and respond to inquiries.
- Research and recommend hardware, software, and communication solutions.
- Collaborate with vendors to find solutions that meet user needs.
- Stay updated with industry trends and attend educational workshops.
Qualifications :
- Bachelor’s Degree preferred.
- 5-7 years of related network and infrastructure experience required.
- Cisco Unified Communications Systems experience
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