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Helpline Operator and Case Manager Assistant

VirtualVocations
Irvine, California, United States
Full-time

A company is looking for a Student - MHC Helpline Operator and Case Manager Assistant.Key Responsibilities : Answer helpline calls and log notes in the online client databaseMake calls and perform basic client tasks as requested by the Case Manager or Housing NavigatorComplete VI-SPDATs with clients after receiving training in the interviewing processRequired Qualifications : Current enrollment in classes as part of a degree programWork study as part of financial aid package (students with work study may be prioritized)Compassionate and able to listen effectivelyKnowledge of Microsoft Word and ExcelGeneral computer skills

17 hours ago
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