Assistant Director of Graduate Admissions

Assistant Director of Graduate Admissions

Position Title : Assistant Director of Graduate Admissions

Category : Administrative

Position Number : TBD

Posting Number : S0001177

Location : Hybrid - Chicago

Open Date : 06 / 11 / 2024

Close Date : Open Until Filled? Yes

Job Type : Full-Time

Position Summary : Do you love discussing goals and possibilities with students? Do you enjoy problem solving and working in a collaborative team setting?

If so, Roosevelt University, located in the heart of downtown Chicago, is seeking an Assistant Director of Graduate Admissions who will support and lead graduate enrollment initiatives and help take our team to the next level.

The ideal candidate will have experience recruiting graduate students, writing communications to students and faculty, building partnerships with external constituents, and representing a College or University at public events.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

A note about modality : Hybrid 2 days expected on campus; 1 day mandatory (usually Tuesday) for all team members to be on campus.

Knowledge, Skills and Abilities Required :

• A bachelor’s or master’s degree in relevant field.
• 3-5 years’ experience working in admissions / enrollment.
• Ability to manage relationships both externally and within Roosevelt University.
• Ability to establish and maintain effective working relations in a multicultural environment.
• Ability to navigate sensitive conversations with care and tact.
• Self-starter and ability to prioritize independently.
• Ability to motivate, engage and challenge others.
• Comfortability with monitoring and comprehending data.
• Ability to exercise considerable judgment and discretion when working with admission counselors, prospective students and external partners.
• Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors.
• A positive and professional demeanor.
• Experience managing staff and projects in some capacity. Experience with database systems (CRM and / or SIS) to input and access individualized and general information related to recruitment and enrollment.
• Demonstrated proficiency in Microsoft Office Suite including Word, Excel, and Outlook.
• Valid driver’s license and / or means to travel for recruitment.

Essential Job Functions :

Staff Management :

• Conducts regular meetings with graduate team to provide guidance and receive feedback on recruitment initiatives.
• Monitors team productivity with report and check-ins to support staff and recruitment initiatives. Develops initiatives to keep team engaged.
• Identifies strengths and areas of growth of team and coordinates or leads training opportunities. Understands the recruitment and enrollment process to best support staff and prospective students.
• Provides insight on bottlenecks and obstacles that need to be addressed, offers and implements potential solutions.
• Collaborates with Director and admissions leadership to assess and execute recruitment strategies to meet recruitment goals.
• Meets regularly with Director to discuss the progress of the recruitment team along with any issues internal or external of the office that need to be addressed.

Recruitment and Program Portfolio Management :

• Understands and promotes the programs and services offered that enhance the value and mission of Roosevelt University.
• Identifies, recruits, and admits prospective students in a designated market.
• Manages recruitment for a portfolio of graduate programs, cultivates relationships with corporate and professional organizations to increase prospective student pipeline.
• Creates new opportunities for information sessions, admissions events, and school visits with local community colleges.
• Conducts outreach by email and phone with students, parents, school partners.
• Participates and / or assists with on-campus recruitment events and visit opportunities, including some weekend and evening hours.
• Participates in off-campus events and visit opportunities to meet and engage with prospective students.
• Collects prospective student contact information, works to input leads into CRM.

Relationship Building :

• Counsels prospective applicants on the admissions process and opportunities at the University. One-on-one and group admissions counseling to diverse populations is an important responsibility of this position.
• Admissions counseling occurs primarily by in-person appointments, phone calls, text messages, and emails.

Application Management :

• Manages the application pool for assigned graduate programs.
• Provides guidance and pre-advising to prospective students to determine potential enrollment status, appropriate program, location, and delivery method.
• Thoroughly reviews student credentials in making admission decisions using guidelines provided by the University and awarding merit scholarship opportunities.

Student Guidance :

• Guides students through the enrollment process, from application through matriculation.
• Assists students with accessing and understanding general post-admission information and processes like financial aid, advising and student support services.

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