Overview :
Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Loma Linda, CA! Join a strong and continuously evolving team that helps our business grow.
If you’re looking for your next opportunity, Imperial Dade is a great place to take that next step.
The Customer Service Representative will interact with customers, process orders, and provide information in response to customers’ inquiries, concerns, and requests about our products and services.
The schedule for this position is Monday through Friday from 8 : 00 am until 4 : 30 pm.
Salary : $19.00 / hr.
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America.
As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines.
Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
All correspondence will come directly from Imperial Dade and not a personal email address.
Responsibilities : You will :
You will :
Answer customers’ calls in a prompt, friendly, and professional manner.
Interface with customers by telephone, electronically, or face-to-face
Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions.
Optimize fill rates by providing substitutions for out-of-stock or discontinued items
When necessary, escalate customer information, problems / needs, and requests to the customer service manager.
Qualifications : You have :
You have :
High school diploma, GED, or equivalent
2 years of customer service experience
Proficiency in MS Office and familiarity with using other software
2 years of data entry experience
Excellent communication skills
An outgoing personality, eager attitude to help others
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance.
We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
Customer Service Representative
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. As a Customer Service Specialist, you’ll play a pivotal role in ensuring every customer has an experience that’s the best i...
Customer Service Representative
Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable. Customer Service Representative**. Our Customer Service Representatives are committed to this purpose. Our **...
Customer Service Representative (monte Package, Riverside, Mi)
Customer Service Representative (Monte Package, Riverside, MI)**. The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO08700 ...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companys exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping others...
Customer Service Representative
Customer Service Representative. Customer Service Representative. When necessary, escalate customer information, problems/needs, and requests to the customer service manager. Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in...
Customer Service Representative ( REMOTE WORK )
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and marke...
Remote Customer service Representative
Resolve customer complaints and ensure customer satisfaction. Contribute to improving customer service processes by sharing relevant insights and ideas. Proficient basic computer skills, including knowledge of customer service software and databases. If you thrive in a fast-paced environment, have e...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Remote - Customer Service Representative
Address inquiries regarding invoices, payments, and collections as outlined by the Customer Service Supervisor, positioning Stericycle products and services to customers. Title: Remote - Customer Service Representative. Requisition Id: 35897 Job Function: Customer Experience Career Area: Customer Se...