Assistant Project Manager Operations

General Summary :

Coordinates Operations projects and acts as a liaison with other DART departments. Tracks open audit tasks and findings, operations data and statistics, and creates reports for Executive review.

Creates and reviews project related documents and correspondence for Operations teams. Edits reports, presentations, and correspondence as needed.

Works within Operations Departments to find recognition opportunities and help tell our story.

Essential Duties and Responsibilities :

Monitors Operations’ compliance with Internal Audits; liaison with Internal Audit staff track audit progress and findings from start to closeout.

Upon closeout, ensures Operations is in compliance with DART policies, procedures, specifications and approved practices.

• Reviews agenda reports, presentations, and a variety of documents within the Operations Departments, checking for completeness before Executive review.
• Tracks Operations action items and works with Operations team to address by deadlines provided.
• Captures Operations data and prepares a variety of reports for management review.
• Creates Operations correspondence and internal messages, including the Friday Message.
• Networks within the Agency and with Communications to find employees to recognize.
• Acts as a resource to and liaison between Operations and various departments within DART.
• Coordinates projects. Performs project scoping, cost estimating, and analysis to assess appropriateness of approach. Maintains project records and logs.
• Develops, submits for approval, and monitors project budgets. Takes action to correct variances.
• Understands, executes, and recommends changes to policies and procedures established by senior management.
• Performs other related duties as assigned.

Minimum Knowledge, Skills, and Abilities Required :

Note : An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

• Bachelors’ degree from an accredited university in Public Administration, Business, Communications, or related field.
• One (1) year experience in an administrative position, internship or related environment.
• Valid Texas Class A, B, or C drivers’ license, no Driving While Intoxicated (DWI) conviction within the last sixty (60) consecutive months, not more than one (1) DWI on driving record, and not more than three (3) convictions of moving violations within the last thirty-six (36) consecutive months to operate DART non-revenue vehicles.
• Proficiency of PC software applications to include Microsoft Office, established telecommunications equipment or other related software applications.
• Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.
• Knowledge of budget development / analysis, and operational cost factors.
• Ability to demonstrate a fiduciary obligation to section, division, department, and DART in handling materials and information of a confidential nature.
• Understands the public transit customer experience.
• Ability to figure out the processes necessary to accomplish tasks; can facilitate effective brainstorming and build consensus among team members;

can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently.

Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services.

Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.

Ability to make good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment).

Most of his / her solutions and suggestions turn out to be correct and accurate when judged over time. Sought out by others for advice and solutions.

Ability to pick up on technical things quickly. Can learn new skills and knowledge. Is good at learning new industry, company, product, or technical knowledge.

Does well in technical courses and seminars.

Ability to be able to write clearly and succinctly in a variety of communication settings and styles. Verbal communication skills are required.

Can get messages across that have the desired effect.

Ability to quickly find common ground and solve problems for the good of all. Can represent his / her own interests and yet be fair to other groups.

Can solve problems with peers with a minimum of noise. Is seen as a team player and is cooperative. Easily gains trust and support of peers.

Encourages collaboration. Can be candid with peers.

Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems.

Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.

Working Conditions :

Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note : The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M / F / D / V

JR102015