Overnight Valet Parking Attendant - East Lansing MI

Description

Company : Parking Management Company - PMC

Job Title : Valet Attendant

Position Type : Full-time and Part-time

Pay : Hourly + Tips + Bonus Opportunities

Unleash your leadership potential and elevate guest experiences as a Valet Parking Attendant at PMC

Are you a customer service professional eager to elevate your career? Do you crave customer service excellence and leading a team that elevates hospitality?

Imagine yourself at PMC, the nation's fastest-growing parking management company orchestrating unforgettable guest experiences across 5-star hotels, vibrant events, and more.

Why PMC?

PMC is more than a workplace; it's a platform for growth and success. Enjoy a supportive team environment that values your contributions.

As a Valet Parking Attendant, you'll enjoy a competitive wage ranging from $14 to $20+ per hour (rate boosted by tips and bonuses).

Position Overview :

As a Valet Attendant, you will be an integral part of the guest services team, responsible for creating a positive first impression and ensuring a seamless outstanding experience for our guests.

This role involves providing excellent customer service and safely and efficiently managing valet parking services.

Key Responsibilities :

1. Guest Arrival and Departure :

• Greet guests with warmth and professionalism upon arrival.
• Assist with the check-in and check-out process, providing information about the hotel's amenities.

2. Luggage Assistance :

• Safely handle guests' luggage, transporting it to and from rooms promptly.
• Offer assistance with carrying luggage and provide information about room features.

3. Valet Parking :

• Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
• Safely drive and park vehicles, adhering to company and safety standards.

4. Guest Services :

• Provide information about the hotel's facilities, services, and local attractions.
• Respond to guest inquiries and requests promptly and professionally.

5. Communication :

• Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
• Relay important information about guest preferences and special requests.

6. Safety and Security :

• Monitor the entrance area for any suspicious activity and report concerns promptly.
• Adhere to safety and security procedures to ensure the well-being of guests and their belongings.

Qualifications

Position Requirements :

• Minimum 18 years of age.
• Customer service experience.
• Valid driver's license.
• Ability to pass a background check and motor vehicle record (MVR) check.
• Capability to run, retrieve vehicles, and lift luggage up to 50 pounds.
• Preferred, but not required : ability to drive a standard (stick-shift) vehicle.
• Ability to use personal cell phone for work purposes.
• Customer-focused mindset with a commitment to providing exceptional service.
• Physical ability to lift and transport luggage, stand for extended periods, and work outdoors.
• Flexibility to work varied shifts, including weekends and holidays.

What you'll receive :

Competitive Pay + Tips :

Competitive hourly wage ranging from $14 to $20+ (Average rate of base pay, plus tips and potential bonuses).

Benefits that Matter :

• Opportunities for professional development and advancement within the company.
• Growth opportunities within the company.
• Flexible schedules to accommodate your lifestyle.
• Comprehensive training programs and ongoing support.
• Referral Incentive Program.
• Exciting lifestyle benefits, rewards, and recognition.
• Employee discounts on accommodations, dining, and other services.
• Daily cash and digital tips for tipped positions.
• Employee uniforms for hourly field positions.
• And more!

How to Apply :

If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application.

We look forward to hearing from you!

Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now " and let's start a conversation! We're eager to welcome the next member into our PMC family.