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Director of Special Operations

VirtualVocations
Chicago, Illinois, United States
Full-time

A company is looking for a Director of Special Operations to enhance operational performance and efficiency.Key ResponsibilitiesScope and manage projects to drive improvements across various teamsDevelop and maintain operational excellence metrics and reportingCreate and manage playbooks, SOPs, and training resources for scalable operationsRequired Qualifications6+ years of experience in an operational leadership position, preferably in legal or technology sectorsDemonstrated success in improving operational metrics and driving business growthExperience in managing operational workflows, including BPO and vendor managementSignificant experience in building and optimizing related processes and performance management frameworksStrong analytical skills with proficiency in manipulating large data sets

1 day ago
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