Front Desk Coordinator

Job Description

Job Description

We are in search of a Front Desk Coordinator to join our team in San Francisco, California. As a Front Desk Coordinator, you will play a crucial role in managing our office operations, scheduling appointments, and maintaining a professional, patient-focused demeanor.

This role offers a contract to hire employment opportunity.

Responsibilities :

• Accurately schedule appointments for various providers using specific software tools
• Handle and manage a multi-line phone system, ensuring prompt responses to calls
• Conduct patient pre-screening and handle cash transactions
• Collaborate with providers for accurate scheduling and billing procedures
• Ensure HIPAA compliance in maintaining medical records
• Manage multiple tasks while ensuring a positive patient experience
• Stock and maintain office supplies as necessary
• Perform additional administrative duties as required
• Provide concierge services to enhance customer service
• Use Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and organizing files

If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .

com with your word resume and reference job ID#

• Minimum of 2 years of experience in a similar role or relevant field
• Proficiency in administrative assistance tasks
• Experience handling multi-line phone systems
• Familiarity with concierge services
• Excellent customer service skills
• Proficient in data entry tasks
• Strong interpersonal skills
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files
• Ability to handle inbound telephone calls efficiently and professionally.
• Demonstrated ability to work in a team environment and independently
• High school diploma or equivalent required, bachelor's degree preferred
• Strong written and verbal communication skills
• Ability to multitask, prioritize, and manage time effectively
• Strong problem-solving skills and attention to detail
• Availability to work in shifts
• Ability to maintain confidentiality and handle sensitive information with discretion.

If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .

com with your word resume and reference job ID#