Zip Ride Assistant Manager

BSA Summit Group
Oak Hill, WV, US
Full-time

Job Description

Job Description

Direct Report

Aerial Sports Director

Employee Profile and Desired Traits

High level emotional intelligence

Active in team dynamics, conflict prevention / resolution, and identifying customer needs

Cheerful attitude and servant leadership disposition

Dedicated customer service and people oriented

Adaptability in a fast-paced environment with ability to learn and develop hard and soft skills

Ability to interact with men and women of all ages and maturity levels of staff / customers

Duties & Responsibilities

Directly work with the Zip Ride Manager.

Provide helpful and efficient service and maintain a friendly and cheerful attitude

Train and manage staff so that they have the knowledge to carry out a safe and fun program

Responsible for all paperwork, logs, and inventory control for the program

Monitor equipment and facility conditions and report and deficiencies to Aerial Director

Partake in periodic performance evaluations of staff and in disciplinary actions

Effectively maintain a training and practitioner experience portfolio

Maintain a clean, organized, inspected, neat, and safe work area

Other duties or projects as assigned by SBR leadership

Abide by policies and procedure outlined in the SBR staff handbook

Qualifications & Training

21 years of age or older

Required : C.O.P.E. Director National Camp School Card (training provided)

Required 1+ yr. leading teams, prefer 1+ Summit employment

Preferred : Documented Zip Line Tour work experience

Comfortable at heights of 6' to 180'

Ability to use Microsoft Teams daily for work related communication and coordination

Be or become a registered member of Scouting America

Performance Results

Completes contract period with 2-4 positive experiences

Receive one or more Staff Appreciation Cards from staff or participants

Contribute at least one improvement to the Zip Line program

Provide at least one memorable moment that matters to a participant

Physical Requirements

Up to 9 hours a day of either standing, walking, hiking, and the ability to lift 70 lbs.

Can pass the physical exam and approved for SBR height and weight requirements HERE

Uniform

Summit staff uniform

Housing

10x12' Platform Tent; Foxtrot Base Camp

Expected Weekly Hours

45 - 55

30+ days ago
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