Enterprise Product Transformation Coach (PTC)

The NC Department of Health and Human Services (DHHS) is seeking a Enterprise Product Transformation Coach (PTC) to work with the Enterprise Agile Coach in leading the DHHS transformation to a Product Centric Organization.

Responsibilities

• Collaborate with DHHS ITD and business units to understand the current organization and delivery structure and framework
• rticulate a common definition of Product Management for DHHS and ensure that all the stakeholders are in alignment
• Form a Product Management coalition to include all the right leaders and stakeholders from Business and Technology
• Collaborate with this coalition to define the end state Product Management framework for DHHS and build a roadmap to achieve this end state
• Engage in different portfolios, train and coach standardization across portfolios
• Understand current ITD roles across organization and create a mapping of these roles fit in product management framework
• Facilitate multi-day training and short workshops for Product Management and other stakeholders
• Support Product Owners and Product Managers in building and refining a stable, known, prioritized backlog; coach the PO / PM and teams in effective techniques for creating a backlog that complements iterative, frequent delivery of value
• Translate complex ideas into understandable concepts that can be understood by business and technology teams
• Coach Product Owners and Managers on the development and design of Product Roadmaps
• dvocate for the customer through human-centered design methods, ensuring our products speak the language of the customer
• Introduce flow metrics and coach product management team to understand and properly use them
• Help the Product Management team to create a Lean Portfolio Management, including Lean Budgeting
• Work with LACE and with the Enterprise Agile Coach to Client out the Project to Product strategy, roadmap and Transformation Backlog

Experience

• 10 + years of experience in developing and implementing Product Management frameworks for Government or Fortune 500 corporations
• 2+ Years experience training agile concepts through formal training (virtual or classroom) or conducting workshops or Performing in the role of a Human-Centered Design Specialist
• 2+ Years of experience as an Agile Transformation Consultant or Agile Coach leading Organizational or Program-Level Agile transformation
• 3+ years of Agile experience with scrum teams and all ceremonies (daily standup meetings, sprint planning, sprint review, sprint retrospective, creation of user stories, maintenance of dashboards, tracking and managing work in progress, etc.)
• 5+ years of experience with an Agile framework or methodology (Scrum, SAFe, Kanban, etc)
• 5+ years in Product or Project / Program Management roles
• 15+ years professional experience

Skills

• Solid understanding and experience with Agile Frameworks such as Scaled Agile Framework (SAFe), Scrum@Scale, SCRUM, Kanban
• Familiar with Agile tools including JIRA and Confluence
• Innovative thinking - ability to learn new tools and techniques and apply them to the program
• Strong written and verbal communications skills, including the ability to communicate solutions effectively to technical and non-technical audiences
• Experience working with multiple teams and multiple frameworks (eg, Kanban, Scrum, SAFe, etc.).
• Knowledge of Systems Development Lifecycle and the Project Management Lifecycle
• Product Roadmap development and implementation
• Design Thinking and other styles of Prototype development
• Demonstrated ability to introduce and implement practices to facilitate inter-team dependency management, requirements elicitation, and planning with agile and non-agile teams

Desired Certifications

• One or more Product Management certifications such as Product Owner, Product Manager (POPM), Certified Scrum Product Owner CSPO), Professional Scrum Product Owner (PSPO)
• One or more Expert-level Agile certification(s) Preferred - SAFe Program Consultant (SPC)
16 days ago