Search jobs > San Diego, CA > Call center supervisor
JobOverview
We are seeking for a skilled andprofessional Call Center Supervisor. Your key responsibilitiesinclude assisting in hiring and training the required staff todevelop a team of skillful customer support representatives.
Youwill be liable to mentor and guide your team members to haveexcellent customer support services and evaluating the staff on thebasis of their performance and output.
Excellent communicationskills and team management skills are the essential requirementsfor this job.
If you think you are proficient forthis role then doapply!!
Responsibilities
- Assistin hiring and training new call centerstaff.
- Coordinate with other departments to setgoals and targets.
- Motivate the team to achievethe given targets.
- Resolve staff queriesregarding companys policies and salesissues.
- Ensure the staff is following companysrules and regulations.
- Maintain the call centerdatabase including staff performance and calllog.
- Uphold the standard of theservices.
- Provide suggestions to the uppermanagement to improve the quality of services andproductivity.
- Ensure friendly and healthyenvironment for thestaff.
Requirements
- Bachelorsdegree in Management or relevantfield.
- Experience in customer service or salesis a must.
- Proven experience of working as aCall Center Supervisor.
- Proficiency in MSOffice and sales procedures
- Strongunderstanding of company policies and productdetails.
- Analytical and problem solvingskills.
- Extraordinary interpersonal andcommunicationskills.
Call Center Supervisor
We are seeking for a skilled andprofessional Call Center Supervisor. Maintain the call centerdatabase including staff performance and calllog. Proven experience of working as aCall Center Supervisor. Assistin hiring and training new call centerstaff. ...
Call Center Supervisor
The Call Center Supervisor position is responsible for the ongoing development and motivation of our customer service team and requires extensive knowledge of our company's policies and procedures in order to ensure the delivery of World Class Customer Service. Assist in on-going training and develo...
Call Center Supervisor
Under the direct supervision of the Call Center Manager, the Call Center Supervisor is responsible for the day-to-day operations of San Ysidro Health’s Call Center, which is the main hub for all calls for SYH medical and dental sites throughout San Diego County. Assist manager with team performance ...
Call Center Supervisor
Job Title : Call Center Supervisor. Duties: Receive all incoming calls, answer all emergency calls Submit work orders in the computerized maintenance management system. ...
Call Center Supervisor
Under the direct supervision of the Call Center Manager, the Call Center Supervisor is responsible for the day-to-day operations of San Ysidro Health’s Call Center, which is the main hub for all calls for SYH medical and dental sites throughout San Diego County. Assist manager with team performance ...
Call Center Supervisor
Job OverviewWe are seeking for a skilled and professional Call Center Supervisor. Maintain the call center database including staff performance and call log. Proven experience of working as a Call Center Supervisor. ...
Facilities Supervisor
Family Health Centers of San Diego (FHCSD) is looking for a Facilities Supervisor to provide operational management of the facilities department and will report to the Facilities Manager. Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especia...
Customer Service Representative
Customer Service Representative – San Diego, CA. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re looking...
Call Center Agent
Immediately hiring Full Time Call Center Agents at Answer California!. Your role as a Customer Service Representative involves professionally managing incoming calls, providing a warm and welcoming greeting to each caller, gathering and providing necessary information, transferring calls to appropri...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...