Front Desk Receptionist Be the Face of Rockville Dental Suite!
Location : Rockville, MD
Position : Full-Time Front Desk Receptionist
At Rockville Dental Suite , our compassionate team is devoted to delivering exceptional care in a modern, comfortable environment, ensuring every visit exceeds expectations.
Our commitment lies in enhancing oral health and overall well-being while fostering lasting relationships built on trust, respect, and personalized service.
We are looking for a friendly and organized Front Desk Receptionist to join our team and be the first point of contact for our valued patients.
Key Responsibilities :
- Greet patients with a warm, welcoming attitude and ensure a positive experience from start to finish
- Manage patient scheduling, cancellations, and follow-ups efficiently
- Handle phone calls, emails, and inquiries in a professional and courteous manner
- Verify insurance information and process patient paperwork accurately
- Assist with billing, payments, and maintaining patient records
- Coordinate with the clinical team to ensure smooth patient flow
- Maintain a clean, organized, and professional front desk area
Qualifications :
- Previous experience in a dental or medical office preferred but not required
- Strong communication and interpersonal skills
- Proficiency in scheduling software (knowledge of Dentrix or similar systems is a plus)
- Ability to multitask and stay organized in a fast-paced environment
- Attention to detail and problem-solving skills
- A positive, professional attitude with a focus on excellent customer service
Why Join Us?
- Work in a high-end, modern facility with a patient-first philosophy
- Competitive pay and benefits package
- A supportive, team-oriented work environment
- Opportunities for professional growth and development
- Be part of a practice that values trust, respect, and personalized service
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