Business Training Coordinator - Waltham (Open to MTW Alumni Only)

MORE THAN WORDS seeks a creative, highly motivated, and detail-oriented Business Training Coordinator to support operations in order to deepen and grow MTW.

This position provides a hands-on, real-world opportunity to apply business acumen in the daily operations and strategic growth of a nonprofit social enterprise.

The Business Training Coordinator will support oversight of all aspects of the store and online businesses including maximizing profitability, training, inventory management, marketing, merchandising and events.

Please make sure you read the following details carefully before making any applications.

KEY RESPONSIBILITIES :

Oversee Shifts in order to meet Financial Goals :

• Oversee all safety, policies and procedures to open and / or close the store on specific days
• Lead a shift of 2-6 youth to ensure success of all business activities : serve customers, execute projects & events, and fill online orders
• Continually monitor and improve systems to meet revenue benchmarks for the store and online

Train Youth Employees :

• Work alongside youth to provide ongoing training, feedback and support for youth to improve performance
• Hold youth employees accountable for all safety, policies and performance including attendance, punctuality, professionalism and efficiency with tasks on shift

OUTLINES OF THE POSITION

• Schedule includes working 3-4 shifts per week. Nights and weekends are required.
• This position offers $22.00 per hour, with a maximum of 29 hours per week.
• The Business Training Coordinator will report directly to the Associate Director for Business Operations
• This is a 6-month position, with potential to renew for a full year, after evaluating at the end of initial 6-month period

POSITION REQUIREMENTS

• You must have a GED or High School Diploma
• You must be consistently moving towards educational outcomes
• You must have transitioned from MTW at least 2 years prior to apply for this position
• You must be at least 21 years of age
• Candidate must be able to regularly lift boxes weighing approximately 25 lbs.
• You must be able to follow through on commitments
• Covid-19 vaccination and booster

ADDITIONAL REQUIREMENTS & EXPECTATIONS

• The Online Operations Coordinator must be a high-energy person who enjoys teaching others, hitting goals, and working in a fast-paced environment.
• The ideal candidate will have at least 1+ years of retail and online bookselling experience and a proven ability to inspire and compel others to exceed expectations
• S / he should have successful experience teaching, training or supervising new learners, and a talent for empowering and engaging others to work together to achieve goals
• The candidate should be able to provide great customer-service and possess a technological aptitude, and have a desire to achieve business goals

TO APPLY : Please include a resume and cover letter.

MTW’s Waltham site is commuter friendly and is just a short walking distance from the Waltham stop on the Boston / Fitchburg commuter rail along with the MBTA 70 & 70A bus lines.

Background Checks

More Than Words requires all staff, service members, volunteers, board members and youth over 18 years of age to undergo background checks.

More Than Words is a CORI friendly organization and reviews CORIs on a case-by-case basis.

COVID-19 Protocols

More Than Words continues to support safety protocols related to COVID-19. MTW will continue to be a mask friendly space and encourages staff to mask at their discretion, and to be fully vaccinated against COVID-19 including boosters, when eligible.

MTW EEO Statement

MTW is an equal opportunity employer, fully committed to achieving a diverse and inclusive workplace that embraces and encourages applicants of every background.

The organization's policy regarding equal employment opportunity means that all decisions regarding recruitment, hiring, benefits, wage and salary administration, scheduling, disciplinary action, and termination will be made without unlawful discrimination on the basis of sex, gender, race, color, age, national origin, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, citizenship status, pregnancy or maternity, veteran status, or any other status protected by applicable federal, state or local law.

If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

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