POSITION TITLE : Store Asset Protection Supervisor REPORTS TO : Asset Protection Manager / Sr. Manager Asset Protection SUPERVISES : Asset Protection Associates and Contract Security personnel PURPOSE :
- Responsible for the physical security, Asset Protection and Safety in a large format store
- Supervises AE security associates, contract security associates, and monitors security systems in a large format multiple brand environment
- Perform internal audits to measure management’s compliance with AEO, Inc. Asset Protection policies and procedures.
- Act in a support role to the store management team by providing security services, training, Health and Safety oversight and investigative services when required.
RESPONSIBILITIES :
- Enforce company Policies and Procedures
- Oversee security operations to include security management of multiple selling floors, stockrooms, and other public area of the location
- Manage the contract guard service to ensure the scheduling and coverage are adequate
- Train, develop, and supervise AE security associates and contract security staff
- Promote and maintain a high level of security associate performance, morale and safety awareness; counsel security associates for unacceptable performance / attendance issues
- Enhance security systems and processes by : making recommendations, implementing directives and executing changes
- Communicate all security issues to Asset Protection Department leadership
- Monitor security system alarms and resolve related issues; communicate legitimate alarms to appropriate entities
- Anticipate potential LP / safety / security related problems and assist in development of response plans
- Participate in threat assessments and develop action plans to reduce vulnerability and impact the potential of security breaches
- Participate in the maintenance of the location’s Crisis Management Plan and Business Impact Analysis
- Liaison with local authorities and emergency management agencies
- Perform internal store audits to include selected store physical inventories
- Perform internal and external theft investigations
- Train store management and associates in Asset Protection policy and procedures
- Conduct Asset Protection seminars, workshops and impromptu training classes
- Monitor POS exception reports and follow up significant exceptions
- Other duties as assigned
AUTHORITY :
- Location based LP supervisory position responsible for all aspects of physical security, LP training, safety, and investigation
- Performance management of contract security personnel
- Prepare and present associate and supervisor performance reviews
QUALIFICATIONS :
- Minimum two years store management experience
- Bachelors degree in Business Management, Criminal Justice or security related field preferred
- Above average computer skills, technical training a plus, but not required
- Excellent verbal and written communication skills
- Self-starter with excellent organizational skills; ability to follow through to completion with minimal supervision
- Ability to manage multiple assignments in a multi-level environment
- Good problem solving ability and a high sense of urgency
30+ days ago