Supervisor - Commercial Asset Protection

POSITION TITLE : Store Asset Protection Supervisor REPORTS TO : Asset Protection Manager / Sr. Manager Asset Protection SUPERVISES : Asset Protection Associates and Contract Security personnel PURPOSE :

• Responsible for the physical security, Asset Protection and Safety in a large format store
• Supervises AE security associates, contract security associates, and monitors security systems in a large format multiple brand environment
• Perform internal audits to measure management’s compliance with AEO, Inc. Asset Protection policies and procedures.
• Act in a support role to the store management team by providing security services, training, Health and Safety oversight and investigative services when required.

RESPONSIBILITIES :

• Enforce company Policies and Procedures
• Oversee security operations to include security management of multiple selling floors, stockrooms, and other public area of the location
• Manage the contract guard service to ensure the scheduling and coverage are adequate
• Train, develop, and supervise AE security associates and contract security staff
• Promote and maintain a high level of security associate performance, morale and safety awareness; counsel security associates for unacceptable performance / attendance issues
• Enhance security systems and processes by : making recommendations, implementing directives and executing changes
• Communicate all security issues to Asset Protection Department leadership
• Monitor security system alarms and resolve related issues; communicate legitimate alarms to appropriate entities
• Anticipate potential LP / safety / security related problems and assist in development of response plans
• Participate in threat assessments and develop action plans to reduce vulnerability and impact the potential of security breaches
• Participate in the maintenance of the location’s Crisis Management Plan and Business Impact Analysis
• Liaison with local authorities and emergency management agencies
• Perform internal store audits to include selected store physical inventories
• Perform internal and external theft investigations
• Train store management and associates in Asset Protection policy and procedures
• Conduct Asset Protection seminars, workshops and impromptu training classes
• Monitor POS exception reports and follow up significant exceptions
• Other duties as assigned

AUTHORITY :

• Location based LP supervisory position responsible for all aspects of physical security, LP training, safety, and investigation
• Performance management of contract security personnel
• Prepare and present associate and supervisor performance reviews

QUALIFICATIONS :

• Minimum two years store management experience
• Bachelors degree in Business Management, Criminal Justice or security related field preferred
• Above average computer skills, technical training a plus, but not required
• Excellent verbal and written communication skills
• Self-starter with excellent organizational skills; ability to follow through to completion with minimal supervision
• Ability to manage multiple assignments in a multi-level environment
• Good problem solving ability and a high sense of urgency
30+ days ago