Technology Support Admin

Description

At Cornerstone Home Lending, a division of Cornerstone Capital Bank, we don't just provide mortgages-we create exceptional experiences.

Known for our unparalleled customer satisfaction, on-time closings, and a culture that values employee happiness and retention, Cornerstone stands out as a leader in the mortgage industry.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

We are committed to our Mission, Vision, and Core Convictions, and we pride ourselves on using our talents to make a positive difference in the lives of our clients, team members, and communities.

If you're passionate about innovation, integrity, and service excellence, Cornerstone may be the place for you.

Who We're Looking For :

We are seeking a detail-oriented and proactive Mortgage Branch Technology Support Admin who enjoys optimizing workflows and contributing to the success of our team.

Your role will be critical in enhancing efficiency, achieving superior results, and supporting our sales objectives. The ideal candidate will have a strong technical background, excellent organizational skills, and the ability to analyze data effectively.

Key Responsibilities :

• Utilize internal software, including CRM systems, to input data, generate ad hoc reports, and manage essential reporting functions.
• Research consumer behavior trends and create text and email content that aligns with the evolving needs of consumers and real estate agents.
• Integrate and optimize our tech tools, focusing on analytics to leverage platforms like Homebot, List Reports, Mortgage Coach, MBS Highway, Textus, MTA, MMI, Zonda, and more.
• Present data using visualization techniques to communicate insights effectively.
• Propose innovative solutions and strategies to address business challenges.
• Coordinate with the Salesforce team to refine client campaigns and import data.
• Utilize technology to build and manage alerts related to our clients needs.

What You'll Need to Be Successful :

To excel in this role, you will need strong time management skills, the ability to organize tasks effectively, and a positive, proactive attitude.

Additional qualifications include :

• Ability to analyze and interpret data using tools that convey results clearly to any audience.
• An Associate's or Bachelor's degree in a technology-related field is preferred.
• Strong written and verbal communication skills, with the ability to collaborate with employees at all levels.
• Ability to multitask, work independently, and meet deadlines.
• Experience in data mining and a solid understanding of machine learning and operations research is preferred.

What We Offer :

At Cornerstone Home Lending, we value hard work and are committed to recognizing and rewarding it. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth.

Our supportive work environment ensures your contributions are valued, and we provide professional mentorship to help you develop your skills and advance your career.

What to Do Next :

At Cornerstone Home Lending, we believe that people matter. We're not just looking to fill a position; we're looking for the right person to join our team and make a meaningful impact.

If you feel that Cornerstone aligns with your values and you have the drive and qualifications to contribute to our mission, we'd love to hear from you.

Apply today to become a part of a company that values its people and is dedicated to your growth and success.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)