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Director of Customer Solutions

VirtualVocations
Hampton, Virginia, United States
Full-time

A company is looking for a Director of Customer Solutions and Onboarding.Key ResponsibilitiesLead and manage the Solutions and Onboarding Department, ensuring high-quality outputDesign and develop custom localization solutions based on customer needs and technical requirementsOversee the onboarding process for complex customers, ensuring seamless integration and trainingRequired QualificationsBachelor's degree in Localization, Linguistics, Computer Science, Information Systems, or a related field;

Master's Degree preferredMinimum of 15 years of experience in localization or technical project management, with at least 8 years in a leadership role5 years of experience leading a globally distributed, remote teamDemonstrated success in managing complex technical localization projects and integrationsIn-depth knowledge of localization tools and technologies, including TMS and API-driven integrations

3 days ago
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