A company is looking for a Director of Customer Experience to oversee and optimize customer support operations.Key ResponsibilitiesLead the support team to deliver exceptional service for collectors and sellersEstablish KPIs and develop short-term and long-term support strategiesCollaborate with product and engineering teams to create scalable solutionsRequired Qualifications15+ years of experience in Customer Experience7+ years in a leadership role managing global teamsBachelor's degree in business administration, management, or a related fieldStrong understanding of contact center operations and customer service strategiesProficiency in customer service software, preferably Zendesk
Director of Customer Experience
A company is looking for a Director of Customer Experience Operations. ...
Director of Sales-$55k+/year based on experience
The Director of Sales & Marketing will lead the development and execution of strategic sales and marketing plans that maximize profitability for the hotel in order to achieve budgeted revenue and market share goals. Direct the solicitation efforts of the sales staff through effective oral and writte...
Senior Director of Experience Management
Director of Experience Management to lead a team focused on enhancing customer experiences through Voice of Customer insights. ...
Senior Director of Customer Experience
A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization. ...
Executive Creative Director
A company is looking for an Executive Creative Director to lead creative strategy and execution for client campaigns. ...
Director of Marketing
Are you a marketing maven with a knack for strategy and a passion for growth? Our personal injury law firm headquartered in Norfolk, VA is on the hunt for a dedicated and versatile Marketing Director to assist our Chief Marketing Officer in driving digital initiatives, business development, and proj...
Customer Success Manager
Effective Customer Success Managers also coordinate closely with lab operations and customer service teammates to grow customer satisfaction. SIMCO is seeking a Customer Success Manager as a field salesperson in the DC, Greensboro, or Norfolk metro area where the density of existing clients is most ...
Food Service Operations Manager
Healthcare Services Group (HCSG) is a trusted partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market for over 45 years.HCSG is committed to the growth and development of its team members and has been recognized as one of America's Most Trustworthy Compa...
Sr. Director of Sales Messaging
Create a consistent feedback loop with sales and sales leadership on messaging and opportunities to enhance the sales process. The primary function of this role is to support and grow the sales messaging function to advance with modern seller strategies such as Data, Automation and Generative AI. In...
Director of Sales& Marketing - Norfolk Waterside Marriott, Norfolk, VA
We are hiring a Director of Sales & Marketing for our Norfolk Waterside Marriott, Norfolk, VA. Define and implement sales and marketing activities according to the Marketing Plan. Prior Director of Sales Experience (5+ years) in a full-service hotel property. We offer competitive wages and our f...