Logistics Coordinator

Job Description

Job Description

Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value.

We help our people and clients succeed by leveraging our expertise, deep industry and market knowledge, proprietary assessment tools and techniques, and project delivery methodologies.

Through relationships with thousands of specialized professionals, we bring an unparalleled ability to match talent with opportunities by assessing, recruiting, developing and engaging the best and brightest people for our clients.

We combine broad geographic presence, world-class solutions and a tailored, consultative approach to help our people and clients achieve higher performance and outstanding results.

Position : Logistics Coordinator

Location : Duluth, GA, 30096

Note : Korean / English Bilingual is required.

Job Function / Description :

• Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
• Booking, Tracking, Tracking of Cargo (FCL / LCL / FTL / LTL / AIR / PARCEL)
• Customer Service includes all happenings from booking to cargo delivery in a timely manner.
• Daily liaison with customer, carriers, internal staff
• Maintaining essential account documentation with up-to-date information and ensuring that it is filed and stored to be readily accessible to the team when / if needed.
• Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
• Monitor account issues and communicate / liaison with management to implement / drive solutions.
• Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer.
• Recommend when needed changes in current processes.
• Reporting as needed (Service failure report, claim / damage report, column, P&L, others as needed)
• Accuracy of data entry into Cello and other systems as needed.
• Monitor trends and report changes to Management for action.

Qualifications :

• 5+ years in logistics experience in operations or Ocean / Drayage / Freight experience preferred.
• Bachelor's Degree required.
• Korean / English Bilingual Preferred
• Proficient in Microsoft Office application Excel / Power point / Word / Outlook
• Excellent written and oral skills
• Able to engage and work directly with customers.
• Solutions minded.
• Highly Self Motivated and minimal supervision needed.
• Organized and detail oriented.
• Handle high pressure and fast-paced operations as needed.
• Strong work ethic.
• Open to learning other modes of transportation as needed.
• Experience with NAFTA / USMCA cross border transportation preferred.
• Relevant Logistics Industry Knowledge
• Familiar with Logistics systems (WMS / TMS / WMS)

Cohesive Technologies is an equal access / equal opportunity employer and does not discriminate on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other classification prescribed by applicable law.