Search jobs > Seattle, WA > Sr product manager

Sr. Product Manager - Tech, WW Prime Engagement & Member CX

Amazon.com Services LLC
Seattle, Washington, USA
$136.1K a year
Full-time

With over 200MM members globally, Amazon Prime’s North Star vision is to be Earth’s most engaging, satisfying, and loved membership program.

Our customers, across 20+ countries, have access to benefits spanning shopping, entertainment, and more that make up the Prime subscription program.

The WW Prime Engagement & Member CX team’s mission is to connect Prime members with the breadth of benefits they have access to, delighting them at every interaction while deriving incremental value for each Prime member.

The team is looking for a Sr. Product Manager-Technical (PMT) to drive one of our key strategic workstreams how, when, and where we communicate Prime benefits to Prime members worldwide.

A PMT in this role will have the chance to learn deeply about our global Prime member base, and will have the chance to showcase their skillset in navigating a broad, complex product space with high impact, while operating at a global scale.

They will have the opportunity to work with new technologies, including GenAI systems and recommendations models, as well as new experimentation methodologies, to create step-change improvements in how benefits are communicated.

The right candidate will be able to deep dive into a broad set of Prime benefit and customer experiences with curiosity about the unique issues and experiences that impact customers in each locale.

They will be adept at deriving insights from large and complex data sets using SQL and BI tools, and using those insights to define new product spaces, while challenging existing thinking.

They will need to be able to navigate a range of technical systems while building a technical roadmap that prioritizes our global scale.

They should be fluent in UX design choices and strategies. And, they will be passionate about evangelizing insights across Amazon teams globally, working closely with a broad group of partner teams and stakeholders, and creating mechanisms that help accelerate our mission.

BASIC QUALIFICATIONS

  • 5+ years of product or program management, product marketing, business development or technology experience
  • Bachelor's degree
  • Experience performing statistical analysis of data using SQL, Excel and other tools
  • Experience owning / driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience with end to end product delivery
  • Experience managing technical products or online services
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience working with UX designers to deliver customer-facing features

PREFERRED QUALIFICATIONS

  • Experience in building and driving adoption of new tools
  • Experience working with A / B experimentation setup and implementation
  • 30+ days ago
Related jobs
Promoted
myGwork - LGBTQ+ professionals & allies
Seattle, Washington

Product Manager - Tech in WWCP, you will drive product strategy to deliver state-of-the-art solutions that influence a wide range of decisions within Amazon CS spanning across demand forecasting, capacity planning, and beyond! You will establish product vision and key priorities, clearly communicate...

Promoted
Energy Jobline
Bellevue, Washington

We are looking for a Supply Chain Product Manager - Technical, to be responsible for working across many high visible product areas. You are a strong product manager with deep experience in the new product development process, and are a seasoned supply chain expert. As a member of the AIS Supply Cha...

Promoted
Databricks Inc.
Seattle, Washington

In addition, you will partner closely with various Databricks product teams to enable Data Engineering for the overall Databrick product portfolio including data science, data warehousing, and machine learning products. Ability to partner with senior technical leaders from Engineering, while going d...

Promoted
Amazon Music
Seattle, Washington

We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs...

Amazon Web Services, Inc.
Seattle, Washington

Are you passionate about driving marketing productivity and content improvements? Do you have deep experience in program and project management using a variety of methodologies and technologies? Would you like to help build the future of Product Marketing and Field Messaging excellence at Amazon Web...

Oracle
Seattle, Washington

As a Senior Principal Product Manager on the OCI Platform team, you will be spearheading the creation of services and features that the world’s largest customers need to successfully adopt the cloud. Write product strategy as an input to product design. Technical domain knowledge of public cloud tec...

Amazon Web Services, Inc.
Seattle, Washington

As a Senior Product Marketing Manager for our Next Generation Developer Tools, you will have the opportunity to define and drive the marketing and go-to-market strategy for current and future, cutting-edge, next-generation developer services including generative AI technologies that are aimed at inc...

Amazon.com Services LLC
Seattle, Washington

Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. As a Principal Business Intelligence Engineer at Amazon Prime Video, you will be a trusted technical leader and strategic advisor, driving the vision and execution of Prime Video's busines...

Mediabistro
Seattle, Washington

The Fuse team works across Amazon to bring services including Prime and Prime Video to customers through relationships with mobile operators, media distribution companies and other segments worldwide. The team is seeking a talented, self-directed Product Marketing Manager to help us build amazing pr...

Amazon.com Services LLC
Bellevue, Washington

Our team is looking for a Senior Product Manager to build and scale software products for management and maintenance of Amazon’s transportation fleet worldwide. You will define the product roadmap and bring your vision to life by leading a cross-functional team of engineers, program managers, and ot...