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Product Support Specialist

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for a Product Support Specialist to deliver high-quality support to independent contractors.Key ResponsibilitiesOwn incoming customer requests and resolve issues via chat, email, and phoneBecome an expert on the product and provide actionable feedback and insightsCreate high-quality content and materials to guide customers and co-workersRequired QualificationsMust be authorized to work in the United StatesAvailable to work East Coast hours2 years of experience in customer support or account management for SaaS companies

30+ days ago
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