A company is looking for a Manager - TRC Call Center Operations.Key ResponsibilitiesProvide leadership to the contact center and ensure compliance with policies and proceduresMonitor team performance against KPIs and implement strategic plans for improvementDevelop and motivate staff while promoting a positive work culture and cross-trainingRequired Qualifications, Training, and Education5+ years of operational and / or call center management experienceExperience managing remote and multiple location teamsThorough understanding of call center technologies (CTI, IVR, ACD)Workforce management experience strongly preferredBachelor's degree or equivalent combination of education and experience
Call Center Operations Manager
A company is looking for a Manager - TRC Call Center Operations. ...
Call Center & Dispatch Manager
Are you equally comfortable empathetically speaking with a distressed customer and analytically evaluating your team’s performance against well-defined goals?. We are seeking a Contact Center Manager to keep everything flowing. Rooter Plumbing expects of the Contact Center Manager. Rooter Plumbing s...
Security Operations Center Manager
A company is looking for a Security Operations Center Manager responsible for coordinating security operations and managing a technical team. ...
Distribution Center Operations Manager
The Distribution Center Operations Manager monitors and effectively oversees and supervises the daily routines and specific tasks of assigned shifts and employees which may include a focus area of either transportation and/or warehouse management. In addition the DC Ops Manager partners with the Dis...
Director of Call Center Operations
A company is looking for a Director of Call Center Operations. ...
Program Manager - Call Center (Remote)
Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
Remote Call Center Customer Service Representative
D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. ...
NetSuite Program Manager
A company is looking for a NetSuite Program Manager to lead initiatives in the NetSuite ecosystem. ...
Director of Membership and Operations
Doyen Search Group has a rare private club opportunity for Director of Membership and Operations in the Greater Portland, Oregon Area! $125,000 - $150,000. This position may also be suitable for Hotel or Resort Directors of Sales & Marketing who have a background in Operations. We are seeking an exc...
Call Center Representative
Meet the call center goal for opportunity expectations in respect to setting appointments. Customer Service Representative. This position greets incoming callers and processes appointments for our business. All calls answered with urgency in a professional manner. ...