Senior Customer Success Analyst

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for a Senior Customer Success Data Analyst to join their team.Key ResponsibilitiesConduct in-depth analysis of customer data to identify trends and anomalies affecting revenue and outcomesCreate engaging reports and dashboards while collaborating with analysts and business leadersMaintain an understanding of data visibility needs and present findings to leadershipRequired Qualifications6+ years in technical business or customer analytics roles within SaaS or technology organizationsExpertise in querying and visualizing large datasets using data visualization toolsExperience with customer success software like TotangoDemonstrated history of building production-grade data models for dashboardsBA / BS or equivalent technical certification, preferably in a quantitative discipline

2 days ago
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