We are seeking a motivated and professional Marketing & Customer Service Representative to support our nationwide campaigns for renowned nonprofit charities.
If you’re passionate about helping others, thrive in a customer-facing role, and enjoy contributing to impactful causes, we’d love to hear from you! Key Responsibilities Respond to client inquiries and deliver exceptional service.
Update donor profiles using client dashboards to ensure accurate records. Stay informed about campaign details and developments to provide knowledgeable support.
Attend required campaign and office meetings to align with goals and strategies. Participate in marketing and strategy workshops to enhance techniques.
Engage with customers face-to-face at client events, maintaining a positive and professional demeanor. Continuously learn industry trends and improve skills through ongoing training.
Manage customer inquiries by identifying needs, addressing concerns, and ensuring satisfaction. Ideal Candidate Professional demeanor with a passion for helping others.
Confident, outgoing, and energetic with a team-oriented mindset. Strong listening skills with the ability to ask probing questions, understand concerns, and overcome objections.
Excellent verbal and written communication skills. Ability to multitask in high-energy environments while effectively managing competing priorities.
What We Offer Competitive base pay (hourly) plus performance bonuses. Flexible schedules with both full-time and part-time opportunities available.
Travel opportunities for events and training, as desired. Merit-based growth potential into management and leadership roles.
Access to comprehensive training and skill development programs. Requirements Prior customer service experience is a plus but not required.
Ability to work independently and collaboratively as part of a team. Professional and positive attitude, comfortable in face-to-face interactions. Powered by JazzHR
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