Network Technician
Job Title : Configurations Technician
Location : Vernon Hills, IL 60061
Pay Rate : $20 / hr
Duration : 6 months contract to hire
Shift : 1st and 2nd shifts available
Weekly Pay and Benefits
Role Overview
The Technician Level Two is responsible for performing complex enterprise installs that include software, hardware and network configurations.
This position collaborates with vendors to resolve configuration issues.
Key Areas of Responsibility
- Install, configure and upgrade operating systems and software, using standard business applications as well as company proprietary software packages.
- Install, assemble and configure computers, network infrastructure components such as rack enclosures and related hardware;
pull, rewire and label cables inside rack enclosures.
- Troubleshoot problems with computer systems, including hardware, software, network and peripheral equipment.
- Configure and test every system to ensure 100% quality.
- Update comments on picks to be cancelled and forwards to a Help Desk, Supervisor or Manager.
- Communicate with Account Managers and customers regarding their specific network configurations.
- Communicate issues concerning customer orders to the area Help Desk or Supervisor.
- Complete projects and tasks assigned by management to include assisting team with non enterprise-level builds as required.
- It may be necessary on occasion for this individual to work beyond their regularly scheduled shift. Overtime is to be expected and in some cases required.
In addition, a rotation of one Saturday 8 : 00am-5 : 00pm in every four weeks will be required. One Sunday per year may also be required
Demonstrated ability to lift and carry up to 50 pounds of force occasionally (0-33% of the workday) The
personal lifting requirement is allowed only up to 50lbs. The team lift system must be utilized for loads weighing more than 50 pounds.
- Demonstrated ability to push and pull up to 10 pounds of force rarely (0-12% of the workday).
- Demonstrated ability to perform eight or more hours of standing, walking, bending, lifting, stooping and carrying products in combination at any given time.
- Ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, noise from conveyors and forklifts.
Qualifications
- High School diploma or GED.
- A+ certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.
- Network+ and third certification or an equivalent combination of education and a minimum of two years of experience with the ability to demonstrate knowledge.
Preferred Qualifications (Not Required)
- One of the following Comptia Certifications : Server+, Security+, Linux+
- Associate’s Degree in computer science or equivalent experience
- Two years of work experience on network hardware or software
- Demonstrated customer service and sales skills, as well as effective communication skills (verbal and written)
for interaction with internal and external customers.
Basic knowledge of CDW’s internal systems including order status inquires and updating order comments
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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