LN Concerts, National Account Manager - Special Events

Job Summary : WHO ARE WE?

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. .

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music.

From our dozens of owned / operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales.

• we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption / fertility support.
• it’s no wonder we are certified as a organization and one of People Magazine’s 50 Companies that Care . We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals.

Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Job Summary : Responsible and accountable for driving new, incremental national Special Events sales.

Responsibilities

• Meet and exceed monthly, quarterly and yearly financial goals.
• Work in unison with Vice President National Sales to secure new, incremental sales.
• As assigned, generate new national leads to increase size of National Sales database via cold calls and market prospecting to include, but not limited to, corporations, DMCs, incentive houses, Tour & Travel companies, meeting planners, associations, non-profits, etc. as assigned.
• Proactively solicit new business opportunities via sales calls and in-person client presentations.
• Identify key clients to create and solidify master agreements, discount / incentive programs and preferred status. Manage and track account activity.
• Act as liaison between national sales clients and venue sales teams for national account needs.
• Validate and secure space availability for new opportunities, negotiate contractual points and close deals.
• Handle initial phone call and electronic inquiries in a timely manner within 24 hours.
• Maintain files - Caterease and Rome for all national clients.
• Complete working knowledge and expertise in use of our various systems - Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
• In conjunction with Vice President of National Sales, represent LNSE with organizations directly related to the hospitality industry such as MPI, ISES, HSMAI and NACE.
• Assist in the development of national sales collateral and campaigns.
• Provide support for industry trade shows and events attended by LNSE.
• Ensure and monitor that all required reports (SEO’s, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc) are fulfilled and distributed in a timely manner for proper planning.
• Understand all operational department responsibilities, capabilities and limitations, to ensure maximum guest satisfaction and operational communication.
• Fulfill expectations outlined within the strategic monthly sales plan, monthly initiatives, SMART plan, annual goals, competitive analysis and other reports requested / required.
• Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook.

Job Qualifications / Requirements :

• Minimum of 5-years working in the Special Events sales industry.
• Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Skilled in interpersonal communications, organizational concepts, financial acumen, and team building.
• Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner.
• Working knowledge of local and regional markets, computer systems (Windows environment, spreadsheet, databases, word processing), and excellent client relationships.
• High school diploma required (Bachelor degree preferred)

Physical Demands / Working Environment :

• Flexible Schedule (days / nights, weekends)
• Travel 50-75%
• Ability to work in a very fast paced environment with considerable noise and interruptions.
• Must be able to change activity frequently.
• Ability to walk and stand for long period of time.

In addition to the performance of essential job functions the Special Events Sales Manager National Accounts will be evaluated on the following qualities :

• Professional Appearance
• Punctuality and Attendance
• Attitude and Teamwork
• Job Skills / Productivity
• Communication (Written and Verbal)
• Adherence to Company Policies
• Working Relationships

This job description is a summary of duties, which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties.

As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time.

At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

BENEFITS & PERKS - Our motto is Taking Care of Our Own’ through 6 pillars of benefits :

• HEALTH : Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF : Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH : 401(k) program with company match, Stock Program Reimbursement
• FAMILY : New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS : Volunteer time off, crowdfunding network
25 days ago