Field Sales Support Specialist
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Location : Fargo, ND, US, 58104 Job Information
The Field Sales Support Specialist is responsible for utilizing Bobcat Company core product knowledge, systems knowledge and corporate office relationships to strategically support company field staff and dealer sales specialists.
This position will develop and deliver product information and training content on Bobcat Companys core product portfolio for targeted territories.
A key responsibility for this position will be to become proficient with the companys internal and dealer facing systems to help resolve dealer credit questions and discrepancies, facilitate equipment transfers and answer general system related questions.
Success in this position will require strong networking skills to build a diverse resource network that enables prompt support to the Bobcat internal and external sales team.
Role & Responsibility
Account Manager Support
- Assist with dealer credit and rebate questions for machine and attachment sales.
- Facilitate the backend execution of territory specific sales programs.
- Facilitate machine transfers to fulfill retail sales.
- Locate and secure equipment for large sales deals out of dealer inventory.
- Work with Sales Specialists regarding questions on their Performance Club Account.
- Support the government municipal bid sales process and program.
Product Training
- Conduct field trainings such as regional product meetings, dealer call-ins, targeted field trainings and other training events on Bobcat Companys core products.
- Effectively deliver content to large and small audiences in formal and informal settings.
Dealer & Customer Interactions
- Provide timely and accurate answers on product, market and system related questions.
- Professionally represent Bobcat Company at product demonstrations, dealer open houses, field trainings, trade shows and other events.
Systems Support
- Utilize Bobcat Companys inventory system and reports to identify dealer product stocking gaps.
- Utilize Bobcat Companys market share and market data systems to help identify territory specific
- sales opportunity areas.
- Education Required : Bachelor's Degree in Marketing, Engineering, Business administration, or related major.
- Experience Required : 1-2 years.
- Ability to independently deliver Bobcat training programs.
- A background / aptitude in agricultural, construction or industrial motorized, mobile equipment.
- Willing to relocate in 12-24 months to one of Bobcat's sales territories.
- Excellent written and verbal communication skills.
- Self-motivated and performance driven.
- Proficient in data mining, research and analysis.
- Proficient with Microsoft Office applications.
- Valid driver's license.
- Travel Required : 50%+.
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