Senior Hotel Sales Manager

Company Description

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.

Join us at Accor, where life pulses with passion!

Mercure Grand Hotel Bahrain

As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.

While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition : to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart , Join us and become a Heartist .

Job Description

• Reports directly to the Director of Sales & Marketing.
• Supervises sales & marketing team members in the absence of DOSM.
• Interacts with various categories outside and inside the local community including but not limited to travel industry representatives, major companies, governmental establishments, competitors, media departments, event organizers, etc.
• Cooperates, coordinates, and communicates with All Sales & Marketing team and other department heads in the absence of DOSM as appropriate.
• Proactively manages a pre-determined number of key accounts / key prospects and other active accounts to ensure maximum production to meet set targets.

Maintains valid call objectives and relevant action plans for each key account / key prospect and ensures all follow-up is done in a timely manner.

• Proactively prospects new accounts for Mercure Grand Hotel SEEF Bahrain and follows the sales process through to convert into producing’ accounts.
• Assists DOSM with establishing annual budget and action plans.
• Maintains complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Mercure Grand Hotel SEEF Policies and Procedures.

To achieve own revenue goals :

• Provides answers that are adapted to customers' needs, taking the accommodation possibilities into account.
• Rapidly identifies the new customer and modifies the sales pitch accordingly.
• Informs customers about the services on offer at the hotel and encourages use.
• Is familiar with the local area around the hotel, including the competition.

Suggests other Mercure or Accor hotels to customers if the hotel is full.

Additional Information

Experience is an asset.

Prior experience working with Opera or a related system.

Fluency in English; additional languages are a plus.

Your team and working environment : In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.

Note : Customization may be included for any specific local or legislative requirements, such as work permits.

Our commitment to Diversity & Inclusion : We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Increasing the average expenditure for guests.
• Increasing the corporate percentage in the sales mix.
• Increasing average room rate to exceed yearly budget.
• Increasing business volume during off-season periods.

Sales & Marketing promotion : Both Rooms & F&B; promoting FIT; seminars and tour groups business; meeting rooms, cocktail receptions, etc.

Moreover, meeting with concerned departments to work on promotional material i.e., flyers to cover the yearly hotel promotion and events.

J-18808-Ljbffr