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Patient Care Services Manager (Hiring Immediately)
Patient Care Services Manager (Hiring Immediately)Parkland Health and Hospital System • Dallas, TX, US
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Patient Care Services Manager (Hiring Immediately)

Patient Care Services Manager (Hiring Immediately)

Parkland Health and Hospital System • Dallas, TX, US
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  • serp_jobs.job_card.full_time
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Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission : the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy thats served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. Its our passion.

Primary Purpose

Responsible for the daily management of assigned unit to include staff supervision and development, planning, budget, quality, and facility operations and coordinating patient services to ensure high quality patient care and optimal outcomes.

Minimum Specifications

Education : Must have a Bachelor of Science degree in Nursing.

Experience : Must have 4+ years of professional nursing experience.

Certification / Registration / Licensure

  • Must have current, valid RN license or temporary RN license from the Texas Board of Nursing, or valid Compact RN license
  • Must have current Advanced Life Support (ALS) or Advanced Cardiac Life Support (ACLS) certification on hire or placement in the role.
  • Must have current healthcare provider CPR course completion card from one of the following :
  • American Heart Association
  • American Red Cross
  • Military Training Network

Network Skills or Special Abilities

  • Provides care to assigned patient population in accordance with the current State of Texas Nurse Practice Act, established protocols, multidisciplinary plan of care, and clinical area specific standards.
  • Must be capable of serving as a clinical resource for staff.
  • Must demonstrate advanced knowledge of assigned department operations including policies, personnel and budget management.
  • Must have effective verbal and written communication skills in working with a diverse population of physicians, patients, nursing staff, management and administration.
  • Must be capable of leadership and have effective organization skills.
  • Must demonstrate patient centered / patient valued behaviors.

    • Responsibilities

  • Responsible for managing daily unit activities to ensure high quality patient care and optimal outcomes. Communicates with physicians, social work and other department staff to promote integrated, effective care. Serves as patient advocate, follows up on patient care issues and outcomes, oversees / arranges discharge support. Documents and supervises unit / patient information including charts, surveys, reports, research, correspondence, statistics and quarterly reports to ensure efficient, accurate data.
  • Selects, trains, supervises, motivates and evaluates assigned staff. Assesses patient needs and staff capabilities, scheduling staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receive opportunities to further their knowledge. Serves as a role model and resource. Evaluates staff competencies and delegates tasks effectively. Directs staff meetings, interviews, trains, counsels and provides other personnel activities to ensure that clinical activities meet department and Parkland goals and mission objectives.
  • Serves as a clinical resource, maintains skills and promotes staff development. Stays abreast of the latest developments, advancements and trends in the specialty area by attending seminars or workshops, reading professional journals, actively participating in professional organizations and maintaining Texas RN licensure. Integrates knowledge gained into current work practices. Serves as an educational resource for patients, families and Parkland staff. Responsible for maintaining Nursing Standards and Practices on the unit.
  • Responsible for establishing and maintaining effective unit procedures. Develops and evaluates staff activities to promote knowledge of all rules, regulations, policies, procedures, laws and guidelines, including The Joint Commission, that impact the unit and ensures compliance. Collaborates with Directors, Quality / Risk Management and Nursing Administration. Maintains communication on hospital wide practices through committee participation.
  • Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with physicians, students, and other departments such as Respiratory Therapy, Pharmacy, Environmental and Linen Services. Maintains good communication with other hospitals, government / regulatory agencies and community representatives.
  • Responsible for performance improvement practices on the unit. Collaborates with staff, physicians, administration and risk management to evaluate and improve patient services. Identifies and analyzes the design of jobs, work processes and flows in the unit and implements appropriate changes to improve effectiveness, productivity and efficiency that support the overall goals of the department and Parkland.
  • Responsible for effective facility management as measured by cleanliness, proper type, amount and functioning of equipment and overall environmental safety. Oversees timely and effective maintenance of equipment and rooms. Responsible for space planning, including renovations, capital repairs and acquisitions. Ensures informed use of department resources through clear policies including equipment, supplies, personnel hiring / training practices and service utilization.
  • Develops and administers the annual budget (capital, operating and payroll) to ensure that the unit has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates order, requisitions and supervises capital improvements.
  • Develops, implements and evaluates unit annual goals and personal goals consistent with Parkland and Department mission and goals.
  • Serves on multidisciplinary and Departmental committees as selected and assigned.

    • Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.As part of our commitment to our patients and employees wellness, Parkland Health is a tobacco and smoke-free campus.

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    Patient Care Manager • Dallas, TX, US

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