Overview
The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
Responsibilities
- Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
- Process customer sales transactions and returns in accordance with established Front-End procedures.
- Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
- Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.
Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality / Decision-Making Abilities
- Action-Oriented
Qualifications
- Prior retail sales, cashier, or customer-focused experience preferred.
- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
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