HVAC Parts Sales Specialist

Job Description

Make your mark at the world's largest HVAC company

The HVAC Parts Sales Specialist is essential for growing parts revenue through increasing sales with the current customer base while acquiring sales through new customers.

This person is also responsible for processing parts sales, customer orders and responding to customer's inquiries, questions or complaints regarding parts services.

This individual will proactively seek remedies to ensure customer satisfaction and retention as well as assist in vendor sales, inventory, purchasing, pricing and warranty administration.

Lead the growth of both customer base as well as sales though marketing strategies and customer satisfaction.

What's in it for you :

• Opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all
• Ability to create better outcomes for our customers, so we all can breathe easier
• Potential to make an impact and shape your career with a company that is passionate about growth and development
• Endless opportunities to make an impact in a people-centered, growing company
• Competitive salary and benefits

A Day in the Life :

• Lead the sale of HVAC parts, equipment and supplies over the phone and in person interacting with customers daily.
• Support internal sales team by providing overall technical support and researching options including, but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer complaints.
• Research competitive information to competitively price all inventory while maintaining a solid profit margin.
• Create a comprehensive marketing strategy for the direct sales parts office and determine the most efficient avenues to achieve or exceed overall revenue goals.
• Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate.
• Grow current customer base by growing the number of customers.
• Pursues new strategies to grow total office sales both through current and new customers.
• Makes regular sales calls to customers.
• Other duties as assigned.

Qualifications : Must Have :

Must Have :

• High School Diploma or GED
• 5+ years related HVAC and / or sales experience

Preferred

• Bachelors Degree in sales, marketing, or related field
• Strong customer service experience
• Superior communication and interpersonal skills
• Strong attention to detail
• Demonstrated example of taking initiative with a solid work ethic

Work visa sponsorship is not available for this position.

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