IT Business Analyst

Company Details

Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy.

We'll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.

Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.

The company is an equal opportunity employer.

Responsibilities

We have an opportunity for an IT Business Analyst to join our Berkley One team! Reporting to the Chief Information Officer, you will collaborate closely with business stakeholders and support organizations to analyze, design, and implement technology solutions that enhance operational efficiency and support the business objectives.

Candidates must have insurance industry experience to be considered for this role

This position can be based in any of our following office locations : Wilmington, DE; Morristown, NJ; New York, NY (Manhattan); West Hartford, CT

We have a welcoming culture valuing our employees we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business.

We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!

Key functions include but are not limited to :

• Requirements Gathering and Analysis :
• Collaborate with stakeholders to understand business needs and gather requirements
• Conduct detailed analysis of business processes and workflows
• Translate business requirements into functional specifications for IT solutions
• Solution Design and Development :
• Work with IT teams to design system solutions that meet business needs
• Develop and document technical specifications and system architectures
• Ensure solutions align with industry standards and best practices
• Implementation and Support :
• Coordinate with development teams to implement system changes and enhancements
• Conduct system testing and validation to ensure quality and functionality
• Provide training and support to end-users on new systems and processes
• Project Management :
• Manage projects from inception through completion, ensuring timely delivery
• Monitor project progress, identify risks, and implement mitigation strategies
• Prepare project documentation and reports for stakeholders
• Continuous Improvement :
• Identify opportunities for process improvements and efficiency gains
• Stay updated on industry trends, technologies, and regulatory changes
• Recommend and implement enhancements to existing systems and processes

Qualifications

• Bachelor's Degree or greater in Information Technology / computer systems engineering or equivalent experience
• 3-5+ years' experience as a Business Analyst, preferably in the insurance industry
• Ability to define and implement strategic support processes and solutions
• Exception analysis and problem-solving ability
• SQL and data analysis skills
• Experience with work management / ticketing solutions (ex. Jira)
• Comfort with rapidly changing priorities, business needs, and conditions
• Exceptional oral and written communication skills, a communication style flexible to the situation, and able to communicate clearly and with a purpose
• Calm under pressure, possessing excellent organizational skills, integrity, and follow-through on tasks, able to challenge the norms while working collaboratively with colleagues at all levels of the organization
• A strong sense of accountability and ownership
• Natural curiosity, a love of learning how things work and always on the lookout for innovative improvements

Additional Company Details We do not accept any unsolicited resumes from external recruiting firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees including :

• Base Salary Range : $100,000 - $150,000
• Eligible to participate in annual discretionary bonus
• Benefits include : Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
• The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role;

the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details Sponsorship not Offered for this Role Job Description

2024 B1 IT Business Analyst