Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, cross-functional and technology projects and programs across multiple verticals.
This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process / product changes.
Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
We are actively seeking an experienced Program Manager with a strong background in planning and leading key initiatives that align with our long-term business objectives.
This role is ideal for individuals who excel in transforming visions into actionable plans and guiding those plans to fruition.
In this role, you will be responsible for program strategies, including the development and execution of detailed project roadmaps.
Your expertise in strategic planning will be essential in identifying critical business opportunities and challenges, and in devising innovative solutions to address them.
You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.
Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include :
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.
If you’re passionate about this role and want to make an impact on a global scale, please apply!
Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, internal / external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
- Roll up your sleeves and do whatever is necessary; general manager / owner mentality
- Create, communicate, and manage budget for projects
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children.
Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include :
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
NOTE : This is a hybrid role, requiring Program Managers to be on-site at least 3 days a week in a corporate office. Some travel may be required (no more than 25%).
About the team
Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of our people, processes, and performance to position Amazon as an industry leader in safety excellence.
Drawing from field expertise, OpEx partners with cross-functional teams to resolve global challenges and proactively support 8,000+ WHS professionals.
We partner with process owners to understand causal effects leading to defects, leverage process improvement tools and methodologies eliminating defects, improving efficiency, and driving change to optimize safety performance;
creating a culture of safety excellence. We are open to hiring candidates to work from the following locations : Nashville, Bellevue or Arlington.
We are open to hiring candidates to work out of one of the following locations :
Arlington, VA, USA Bellevue, WA, USA Nashville, TN, USA
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field