Customer Service Team Member
Laurens, SC 29360, USA Req #19 Monday, February 14, 2022 We are looking for a Guest Experience Team Member to be the face of ModWash.
Youll be working with like-minded peers to ensure that each guest has an outstanding experience while driving sales of memberships to help grow the ModWash brand.
As a Guest Experience Team Member, you will not only have the opportunity to impact the business, but also your community!
We at ModWash believe in creating a positive ripple effect. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities.
Lets make a ripple effect together.
What youll do :
- Strive to expand the ModWash brand through membership sales
- Recommend and encourage purchase of additional services
- Evaluate guest needs and answer any questions they may have
- Guide guests through the ModWash experience
- Ensure facilities are always clean and presentable
- Strive to exceed service standards and sales goals
What youll need :
- Strong interpersonal skills
- A willingness to learn and grow
- A passion for serving others
- Persuasiveness and determination
- Comfortability selling services
- Flexibility in scheduling
- A high school diploma
- Ability to lift or move 25 pounds
Who you are :
Confident : I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning.
I represent the ModBrand with pride.
Safety Driven : I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior.
I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.
Efficient : I recognize my customers time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information.
I am mentally present and focused. I am organized and prepared.
Guest Obsessed : I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing customer service by using my imagination.
I have a Servants Heart and will create great memories. I show that I care by expressing my intentions.
- ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.*
- Upon offer, selected candidates are required to complete a pre-hire background*
- Job Types : Full-time, Part-time*
Other details
- Pay Type Hourly
- Hiring Rate $11.00
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