Talent.com
Pro Mgr, CSS - Quality Assurance

Pro Mgr, CSS - Quality Assurance

Platte County Board of ServicesKansas City, MO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

PLATTE COUNTY BOARD OF SERVICES

Developmental Disability Resources Since 1975

Job Description

Position Title : Professional Manager CSS – Quality Assurance

Department : Community Support Services

Job Purpose : The Professional Manager CSS – Quality Assurance is dedicated to enhancing the lives of individuals with intellectual and developmental disabilities by overseeing the delivery of services in Day Habilitation, Community Networking, and Transportation. As a member of the leadership team, this role involves providing insights and recommendations, reviewing individualized service plans, and developing implementation strategies for the individuals served. The Professional Manager also drives continuous quality improvement efforts, ensures compliance with legal, contractual, and accreditation standards, and implements growth strategies while keeping staff informed.

Evaluated By : Senior Professional Manager CSS – Quality Assurance

Supervision Given : None

Classification : Non-Exempt

Qualifications :

  • Education in a related field with relative professional experience required
  • Supervisory experience preferred
  • Ability to communicate and enforce new ideas and processes, growth-minded, solutions oriented
  • Superior oral and written communication skills in both internal and external settings
  • Masterful organizational and leadership skills, demonstrated previous professional success
  • Strong working knowledge of social services, consumer care, and regulations
  • Must have ability to use computer and other electronic equipment
  • Must have a desire to manage a team of staff supporting individuals with intellectual / developmental disabilities and advocate for them in all possible ways
  • Must embrace a person-centered philosophy, support the principles of the CMS Home and Community Based Services (HCBS) rule, and industry trends
  • Knowledge of community and self-advocacy resources
  • Must possess, maintain, and operate a personal electronic device for the purpose of communication, two-factor authentication, and tracking hours worked.

Essential Functions : Promotes the PCBS Mission

  • Embodies the PCBS Vision, Mission, and Values Statements
  • Supports a Person Centered philosophy
  • Ensures the human and legal rights of persons served are respected
  • Provides Leadership

  • Builds an effective team by providing coaching to the Community Support Services team
  • Develops teaching strategies to ensure excellence in delivery of services to all individuals
  • Serves as an agent of continuous quality improvement and service innovation
  • Looks to ways to improve efficiency, effectiveness, accessibility, and satisfaction with all services
  • Ensures Excellence in Service Provision Within Community Services Department

  • Ensures PCBS is providing community services in accordance with the Home and Community Based Services (HCBS) rule and according to the Charting Life Course curriculum
  • Responsible for ensuring all PCBS requirements are met, submitting for approval strategies and data collection methods for all goals and outcomes, interpreting data to create reports and recommendations
  • Ensures services meet DMH requirements as noted in associated DMH Manuals (Degree Professional Manger specifically)
  • Responsible for PCBS role in the development of the Individualized Support Plans for persons served, utilization and training for assistive / communication technologies, ensuring all PCBS requirements are met, developing strategies and data collection methods in Therap for all goals and outcomes, reviewing a representative sample of the bills of persons served, and quality assurance review of Professional Manager Monthly Summary providing additional comments and recommendations as necessary
  • Conduct documented quarterly reviews of a representative samples of bills of the persons served that addresses whether the bills are accurate, trends, areas needing improvement, and actions to be taken.
  • Ensures all health and safety requirements are met as required by CARF and PCBS Policy
  • Ensures compliance with HIPAA regulations, including PHI and ePHI
  • Leads a Positive Work-Environment

  • Is an excellent team player
  • Completes tasks on time and up to the expected standard
  • Leads the team to work through disagreements with honesty and transparency fostering a trusting environment
  • Leads teammates in a collaborative way that aids improvement of skills and outcomes
  • Is a part of the PCBS Leadership Team which makes decisions about the direction of the organization
  • Participates in various projects and committees as needs arise
  • Secondary Functions :

  • Attends all meetings and agency functions as required
  • Performs all other duties assigned by the Director of Community Support Services
  • Physical Requirements / Working Conditions :

  • Job demands include extended periods of sitting with some periods of standing and walking
  • Will occasionally require light lifting, kneeling, stooping, crouching, or bending as appropriate
  • Will possibly require some physical intervention if confronted by a person displaying combative or potentially dangerous behavior
  • Will require periods of driving agency vehicles.
  • Office based role with noise from persons served, office machines, and telephones. Will have a substantial use of computers and / or other devices and screens. May be exposed to bloodborne pathogens, infectious diseases, and parasites.
  • serp_jobs.job_alerts.create_a_job

    Quality Assurance • Kansas City, MO, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Quality Assurance Specialist

    Quality Assurance Specialist

    Busey BankLeawood, KS, United States
    serp_jobs.job_card.full_time
    Deposit Quality Control Associates are an integral part of the bank to ensure the accuracy of customer and bank data including rates, documentation, and personal information.Analyze CIF and account...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quality Assurance & Quality Control

    Quality Assurance & Quality Control

    Populous IncKansas City, MO, United States
    serp_jobs.job_card.full_time
    Quality Assurance & Quality Control.We design places where people love to be together.Populous is a global design firm that began with a singular focus : to draw people together around the things th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    QA Process Transformation Lead

    QA Process Transformation Lead

    AbbVieKansas City, MO, US
    serp_jobs.job_card.full_time
    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Quality Assurance

    Quality Assurance

    Euronet Worldwide, Inc.Leawood, KS, US
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Quality Management Systems Coordinator

    Quality Management Systems Coordinator

    Martinrea International Inc.Riverside, MO, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Martinrea is a diversified global automotive supplier, engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and aluminum pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Quality Assurance Engineer

    Quality Assurance Engineer

    Propio Language ServicesOverland Park, KS, United States
    serp_jobs.job_card.full_time
    Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connectin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Food Safety Quality Regulatory Lead

    Food Safety Quality Regulatory Lead

    CargillKansas City, KS, United States
    serp_jobs.job_card.permanent
    Cargill's size and scale allows us to make a positive impact in the world.Our purpose is to nourish the world in a safe, responsible and sustainable way. Cargill is a family company providing food, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Group Leader, Supplier Quality Management

    Group Leader, Supplier Quality Management

    CatalentKansas City, MO, US
    serp_jobs.job_card.full_time
    Group Leader, Supplier Quality Management.CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering un...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director, Quality BioAnalytical

    Director, Quality BioAnalytical

    CatalentKansas City, MO, US
    serp_jobs.job_card.full_time
    Director, Quality, BioAnalytical.CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparallele...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Product Manager - Enrichment

    Product Manager - Enrichment

    RelativityKansas City, MO, United States
    serp_jobs.job_card.full_time
    AtRelativity, we make software to help users organize data, discover the truth, and act on it.Our e-discovery platform is used by more than 13,000 organizations around the world to manage large vol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quality Manager - Shawnee, KS

    Quality Manager - Shawnee, KS

    Archer Daniels MidlandShawnee, KS, US
    serp_jobs.job_card.full_time
    This is a full-time, exempt level position.Develop and maintain Quality department including personnel.Oversee technical job training and documentation for Quality Technicians.Act as chairman of th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supplier Quality Manager

    Supplier Quality Manager

    KiewitLenexa, KS, US
    serp_jobs.job_card.full_time
    We are adding a Project Supplier Quality Lead (or Manager, depending on experience) to our Kiewit Supply Network in our Lenexa Kansas office. In this role you may support projects in any of our 8 ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Quality Assurance Officer

    Senior Quality Assurance Officer

    ArgentaShawnee, KS, United States
    serp_jobs.job_card.full_time
    At Argenta we have a passion for what we do, and we relish a challenge.We are in the animal health business, partnering with our clients in the areas of Research and Development (R&D) and manufactu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Quality Assurance Manager - Cancer Center

    Quality Assurance Manager - Cancer Center

    University of Kansas Medical CenterKansas City, MO, US
    serp_jobs.job_card.full_time
    Quality Assurance Manager - Cancer Center.Under the direction of the Quality Assurance Project Manager, the Quality Assurance Manager will work to ensure the Clinical Trial Organization (CTO) estab...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Quality Assurance Analyst

    Sr. Quality Assurance Analyst

    CBIZKansas City, MO, United States
    serp_jobs.job_card.full_time
    Myers and Stauffer LC is a certified public accounting and health care consulting firm, specializing in audit, accounting, data management and consulting services to government-sponsored health car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Medical Device and Combination Product Quality Systems

    Manager, Medical Device and Combination Product Quality Systems

    AbbVieKansas City, MO, US
    serp_jobs.job_card.full_time
    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Quality Assurance Engineer

    Senior Quality Assurance Engineer

    CV LibraryOlathe, KS, United States
    serp_jobs.job_card.full_time
    Senior Quality Systems Engineer – Medical Devices / Combination Products.On behalf of a well funded Medtech Start-up we’re seeking an experienced Senior Quality Systems Engineer to take ownership o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Quality Assurance

    Quality Assurance

    EuronetLeawood, KS, United States
    serp_jobs.job_card.temporary
    Since 1996, epay, a business segment of Euronet, has been at the center of connecting local and global brands to consumers. Our capabilities, platforms, products, and solutions cater to the changing...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Project Manager (Machine Safety)

    Project Manager (Machine Safety)

    Barry WehmillerOverland Park, KS, US
    serp_jobs.job_card.full_time
    When you join Design Group as a Project Manager, you are joining a team that will challenge you and position you for growth. In this role, you will work with a team of industry experts to help the w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    BA / QA

    BA / QA

    Advantage TechKansas City, MO, United States
    serp_jobs.job_card.full_time
    We don't have a specific candidate that accepted.I just hired a new manager and put someone into a new supervisor position, so we had a planning meeting about where we are with the team dynamics an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day