Nesco Resource is currently seeking passionate technical support individuals to join a cutting-edge call center team where your skills are valued and your contributions make a difference.
Responsibilities :
- Research and troubleshoot problems, ensuring customer safety and satisfaction.
- Empathize with customers, creating a calm and positive experience.
- Deliver world-class customer service to build satisfaction and loyalty.
Desired Skills and Experience :
- Previous technical support experience is required.
- Ability to learn and troubleshoot consumer-facing hardware and software
- Adaptability to a fast-paced call center environment.
- Stable work history demonstrating reliability.
- Willingness and desire to assist others.
- Excellent interpersonal skills and prior customer service experience.
Requirements :
- High school graduate or equivalent.
- Technical degrees / certifications are a plus.
- Recent technical support experience in a call center environment.
- Must be able to pass pre-employment background and drug screen.
- Efficient and accurate PC keyboarding skills with a minimum typing speed of 30-40 wpm.
Shift Details :
- Schedule 1p-9p - Five days a week w / a minium of 1 weekenday.
- Flexibility to arrive early or leave later as customer needs dictate.
- 3-6 Month Contract to hire
Pro011
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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