We are looking for enthusiastic and customer-oriented Call Centre Advisors to join our dynamic team. In this role, you will be responsible for handling inbound and outbound calls, resolving customer inquiries, and ensuring a high level of customer satisfaction.
Whether you're experienced or looking to start a career in customer service, we provide full training to help you succeed.
Key Responsibilities : Handle inbound and outbound customer calls in a professional and courteous manner Resolve customer inquiries, complaints, and issues efficiently Provide product and service information to customers Record call details and customer interactions in the company’s CRM system Meet daily, weekly, and monthly performance targets for call quality and customer satisfaction Collaborate with other team members to improve processes and customer experiences Adhere to company policies and procedures to maintain service quality standards Requirements : High school diploma or equivalent Strong verbal communication and active listening skills Ability to handle high call volumes and manage time effectively A positive attitude and willingness to go the extra mile for customers Basic computer skills and familiarity with CRM systems (preferred but not essential) Previous experience in a call center or customer service environment is beneficial but not required What We Offer : Competitive salary and performance-based bonuses Comprehensive training and ongoing support Health, dental, and vision insurance Paid time off and holiday pay Career growth and development opportunities A supportive, team-oriented work environment How to Apply : If you’re interested in joining our team, please send your resume Powered by JazzHR
Inbound Call Center Agent
We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact-find to identify needs while recognizing opportunities to upsell new products and services. Prior ca...
Inbound Call Center Agent (Tolling)
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated...
Inbound Call Center Agent (tolling)
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated ...
Call Center Agent (Hiring Immediately)
CALL CENTER AGENT (HIRING IMMEDIATELY). We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. Ensure first call resolution through problems solving and effective call handling . In this role, you will handle inbound i...
Bi-Lingual Call Center Agent
Job Title: Bi-Lingual Call Center Agent. Prior call center experience with financial products preferred. Outbound/Inbound calls with delinquent borrowers. ...
Inbound Call Center Agent
We are looking for inbound call center agents to join our growing team! In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong customer relationships, and fact-find to identify needs while recognizing opportunities to upsell new products and services. Prior ca...
Call Center Agent
As a Telvista Call Center Agent, you will play a crucial role in delivering exceptional customer service, troubleshooting technical issues related to specific telecommunication devices, and actively engaging in sales activities. This role requires excellent communication skills, a customer-centric a...
Call Center Agent - Hybrid
Answer patient telephone calls coming into the Primary Care Call Center using defined protocols and obtain necessary and required information from the patient in order to process the call. The SMG Primary Care Call Center Agent will appropriately gather information from patients in order to schedule...
Call Center Insurance Agent (P&C Licensed)
CALL CENTER INSURANCE AGENT (P&C LICENSED). We are hiring call center insurance agents who are positive, persuasive, and have the drive to succeed. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center enviro...
Call Center Agent - Hiring Immediately!
Must be able to support Phone calls. ...