The A-Fib Program Coordinator provides coordination of care for A-Fib patients within the ambulatory clinical setting. This position is responsible for establishing and maintaining the ablation pathway, referral pathway, and education pathway for patients with atrial fibrillation.
This position performs responsibilities by anticipating and proactively meeting the atrial fibrillation patient needs. Responsibilities include, but are not limited to, organization o patient education packets, development and maintenance of patient tracking for follow-up appointments, maintenance of A-Fib registry documentation data, ordering testing based on provider orders, mitigating the need for A-Fib patient visits to the Emergency Department and / or hospitalization, and marketing A-Fib program to patients and other providers.
This position works in collaboration to coordinate patient care.
- AFib Program Coordinator serves in a clinical staff role and meets the competencies of the position.
- Coordinate patient pathways for patients referred to the A-Fib Center and evaluate patient for eligibility for pathway.
- Coordinate and organize patient education (written and verbal) based on individualized patient plans of care and health history.
- Acts as a liaison between physicians and marketing department to improve methods to reach potential patents and other physicians.
- Implements continuous quality improvement efforts as identified through patient outcomes, including referral pathways for patient to the AFib Center.
- Maintains compliance with AFib data registry standards.
- Triage patient phone calls and schedules patients for problem office visits same day to avoid Emergency Department visits for the patient.
Minimum Education
- High School Diploma or Equivalent Required and
- Technical Diploma / Certificate Medical Assisting, Practical Nursing, Military trained corpsmen Required
Licenses and Certifications
- Licensed Practical Nurse State of Florida or eligible compact state Upon Hire Required or
- Certified Medical Assistant (CMA AAMA) Upon Hire Required or
- Medical Assistant (NCMA NCCT) Upon Hire Required or
- Medical Assistant (CMAS NAHP) Upon Hire Required or
- Clinical Medical Assistant (CLMA NHA) Upon Hire Required or
- Medical Assistant (RMA AMT) Upon Hire Required and
- Medical Assistant Membership (AMT) Upon Hire Required
- BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
Required Skills, Knowledge and Abilities
- Capable of adapting to a changing environment, including emergency situations.
- Demonstrated proficiency in electrophysiology knowledge and skills.