RCS Staffing has an immediate need for a Documentation Administrator in Vernon Hills, IL . This is a Full-Time, Contract, Hybrid assignment with our client.
Overview of YOUR role as a Documentation Administrator :
This person in this role will support external and internal customers in assisting with variety of requests via emails and phones.
Answers calls made to Operator (reception desk) from associates, customers, vendors, and other general telephone inquiries;
directs calls to appropriate individual or department.
As a Documentation Administrator YOU will :
- Support customer requests regarding product compliance and aid in tracking of compliance related regulations
- Handle new customer onboarding paperwork requests for US and Canada.
- Complete annual customer requests allowing to conduct business such as Certifications and Representations, Certificate of Insurance, Confirm Mineral Statements and others.
- Participate in Supplier Quality Certificate / Quality Program Verifications and engage Director of Regulatory Compliance & Safety where applicable
- Assist customers with completing the Supplier / Vendor Setup Questionnaires, while ensuring the alignment with Terms and Conditions.
- Responds to internal and external phone calls, promptly, pleasantly and professionally forwards the calls.
- Monitors front door access and adheres to company safety and security guidelines. Greets walk-in visitors pleasantly, professionally and efficiently.
Ensures that all visitors that move beyond the reception area are logged in and out, escorted by an associate, and properly identified with a nametag.
- Maintains a reception area that is free of clutter and that bespeaks of professionalism.
- Presents a professional and friendly appearance and image.
- Solicits work from supervisor to stay busy.
- Performs all other duties / projects as assigned.
YOU are the ideal Documentation Administrator candidate if you have :
- At least 3-5 years of clerical experience required.
- High school diploma or equivalent from an accredited higher learning institution required.
- Must be able to communicate in a manner that is readily and clearly understood, professional and friendly.
- Must present a professional demeanor and appearance.
- Must be able to exercise tact and diplomacy in both phone and personal interactions.
- Must be able to handle a fast paced, stressful work environment.
- Must have the ability to handle multiple and rapidly changing priorities.
- Must have the ability to handle potential emergency situations efficiently and effectively.
- Must possess light clerical skills to be able to perform other duties as assigned
About Our Client :
Our client is a leading provider of laboratory equipment, consumables, and services to industries including life sciences and healthcare.
They specialize in offering a wide range of products such as filtration systems, lab water purification systems, and cell culture products.
Committed to innovation and quality, our client aims to support scientific advancements globally, catering to the needs of researchers, scientists, and professionals in diverse fields.
Who We Are :
RCS Staffing is a certified Women-Owned Small Business (WOSB) specializing in the recruitment of professionals for best-of-class companies throughout the United States.
Since 1994, RCS recruits top talent for direct hire, temp-to-perm and contract staffing positions and provides customized payroll services.
Our Recruiting Specialties consist of all Engineering Disciplines, Project Management, Project Controls, Information Technology, Energy Efficiency and Business Professionals.
RCS is an equal opportunity employer that prohibits discrimination and harassment of any type. RCS recruits, hires, and promotes for all positions without regard to race, color, religion, creed, national origin, citizenship status, disability, military status, veteran status, marital status, sexual orientation, gender identity, sex, genetic information or age.
All terms and conditions of employment such as compensation, benefits, work assignment, availability of facilities and privileges of employment are administered on the same basis of equality
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