Site Quality Supervisor

About the Position

The role of the Site Quality Supervisor is to assist in managing the site quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements.

The Site Quality Supervisor will serve as a site leader in developing documents and tools to guide and improve the quality management system and serve as an educator to the existing operational personnel on quality management system requirements.

The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance.

Functions

• Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
• Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
• Identify training needs and organize training interventions to meet quality standards.
• Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
• Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.

Qualifications

• A Bachelor’s degree in engineering, business, or related field required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested
• 2-4 years’ experience in a quality assurance role, regulatory affairs experience (FDA, DEA, etc.) desired.
• Knowledge and experience with ISO 9001 : 2015
• ASQ or other accredited certification as ISO lead auditor preferred
• ASQ CSSGB preferred

Competencies

• Communicates effectively by developing and delivering multi-mode communications that convey a clear understanding of the unique needs to different audiences.
• Manages ambiguity by operating effectively, even when the path lacks clarity or certainty.
• Plans and aligns work to meet commitments aligned with organizational goals.
• Builds strong customer relationships and delivers customer-centric solutions.

Travel Requirements

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

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