Implementation Specialist

Job Description

Job Description

Description :

We are seeking a highly organized and detail-oriented individual to join our team as a Project Coordinator of Implementations.

In this role, you will be responsible for managing and coordinating the successful implementation of projects, ensuring they are delivered on time, within budget, and according to specified requirements.

Requirements : Job Responsibilities

Job Responsibilities

• Collaborate with cross-functional teams, stakeholders, and vendors to define project scope, objectives, and deliverables.
• Maintain accurate records of project progress and client interactions.
• Prepare and manage project documentation, ensuring it is up-to-date and accessible.
• Assist in the preparation of reports and documentation for the supervisor and director.
• Create and maintain comprehensive project plans, including timelines, resource allocation, and task assignments.
• Ensure that implementation paperwork and agreements between clients is finalized and accurate.
• Track project due dates and ensure departmental timelines are met.
• Coordinate with departments like call center and account management to ensure smooth project execution.
• Provide administrative support to the department as required.
• Assist with scheduling meetings, preparing agendas, and taking notes.
• Ensure compliance with typical policies and procedures in all administrative tasks.
• Facilitate communication between departments to ensure project requirements are met.
• Support the Implementations Director and Supervisor in client-related tasks as needed.
• Help to resolve any logistical issues that may arise during project execution.
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• Conduct regular project status meetings and provide timely updates to project stakeholders.
• Identify and implement process improvements to enhance project efficiency and effectiveness.
• Ensure that project documentation is accurate, up to date, and easily accessible to all team members.

Skills / Qualifications

• Bachelor's degree in business administration, project management, or a related field.
• Proven experience as a Project Coordinator or similar role, preferably in an implementation-focused environment.
• PBM knowledge
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
• Proficiency in project management tools and software.
• Knowledge of project management methodologies and best practices.
• Attention to detail and a commitment to delivering high-quality work.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Team player
• Responsible and professional demeanor
• Respect for confidentiality and HIPAA guidelines
23 hours ago