Patient Support Specialist
Whippany, New Jersey
Pay : 18.38 - 20.00 / hr on W2
As a Patient Support Specialist, you will assist patients in accessing prescription medications through copay assistance programs.
Your role involves communicating with patients, doctors, and pharmacies, ensuring smooth access to care and providing support throughout the process.
Key Responsibilities :
- Handle inbound and outbound calls to assist patients, physicians, and pharmacies with medication access and reimbursement.
- Provide empathetic, patient-focused service, ensuring a positive experience and helping with program eligibility and adherence.
- Refer complex issues to other teams like Program Management or IT when needed.
- Perform additional tasks as assigned.
Skills and Qualifications :
- High school diploma or GED required.
- At least 1 year of experience in healthcare, case management, or a high-volume contact center preferred.
- Knowledge of pharmacy benefits, healthcare insurance, and medical billing is a plus.
- Experience with call center software and third-party systems (e.g., SelectRx, Five9) is beneficial.
- Strong communication skills, empathy, and adaptability.
- Bilingual in English / Spanish is a plus.
This position requires excellent customer service skills, the ability to adapt, and a passion for helping patients.
Patient Services Specialist
As a Patient Support Specialist, you will assist patients in accessing prescription medications through copay assistance programs. Your role involves communicating with patients, doctors, and pharmacies, ensuring smooth access to care and providing support throughout the process. Handle inbound and ...
Patient Care Coordinator - Caldwell, NJ
As a National Committee for Quality Assurance "Level III- Patient Centered Medical Home," Optum is able to provide patient-focused precision medical care to the entire family and is committed to providing patients with the highest quality medical care. CareMount Medical, ProHEALTH New York, Crystal ...
Administrative Assistant - Affordable Property Management
MMS Group and its affiliates (Arco Management, TUC Management, and GoldOller Real Estate Investments) .Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional a...
Senior Administrative Assistant
Minimum 3 years of administrative assistant related experience. The Admin not onlyhandles day-to-day administrative tasks but also has the opportunity to be a very active playerdriving the organization's strategic direction. ...
Patient Authorization Coordinator
Patient Authorization Coordinator. The Patient Authorization Coordinator - Lead has primary responsibility for the timely clearance of new referrals. In addition, this position provides support and training for Patient Authorization Coordinator team members as well as other specialty intake staff as...
Front Desk Receptionist (Full-Time)
Our company is a leading expert in the Residential Services market with properties throughout New Jersey.We currently have a part time opening in .The Ideal candidate will also have superior experience in the following areas: .Excellent customer service skills.Meet/Greet residents and guests to dete...
Patient Service Representative - Bilingual Spanish
Patient Service Representative. Greet and register patients in a friendly and service-oriented manner. Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Demonstrates respect for company property, including any cash and patient financial informat...
Patient Care Coordinator
As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seek...
PT Receptionist: Evenings and Weekends
Perform other clerical receptionist duties such as filing, photocopying, transcribing, uploading, and faxing. ...
Phlebotomist Patient Services Representative
The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. Phlebotomist Patient Services Representative performs with confidence, both the forensic...